Quality Improvement Coordinator, Trauma Services

Phoebe Putney Health System Inc

Albany, GA

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JOB DETAILS

SKILLS

Analysis Skills, Behavioral Health, Child Development, Communication Skills, Contact Management, Corrective Action, Cross-Functional, Customer Relations, Customer Support/Service, Data Analysis, Data Collection, Data Entry, Data Management, Data Recovery, Database Administration, Dental Insurance, Employee Assistance Plan, Employee Relations, Fitness, Health Plan, Healthcare, Help Desk, Hospital, Medicine, Nursing, Organizational Skills, Patient Care, Patient Confidentiality, Patient Safety, Performance Analysis, Policy Implementation, Primary Care, Quality Assurance, Quality Management, Registered Nurse (RN), Registrar, Reporting Skills, Retirement Plan, Scorecarding, Team Lead/Manager, Vision Plan

LOCATION

Albany, GA

POSTED

10 days ago

Elevate your nursing practice.

Discover the perfect balance of professional prestige and a place to call home.

Quality Improvement Coordinator, Trauma Services

Albany, GA

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Job Number: 34311
Location: Phoebe Putney Memorial Hospital
Address:

417 W 3rd Ave

Albany,

Postal Code: 31701
Shift: Days (United States of America)
Job Type: Full time

The best care happens when nurses feel supported, heard, and connected.

As one of Forbes' Best Mid-Sized Employers, Phoebe offers a culture where you're valued as a whole person, not just a practitioner. Outside of work, you'll enjoy the warmth of Albany, Georgia, a community with a low cost of living, incredible outdoor recreation, and a pace of life that lets you truly enjoy your time off. Grow your career in a system driven by shared purpose and genuine respect.

Unique to Phoebe

Wellness Program
Phoebe HealthWorks Fitness Center
Family Tree Child Development Center
Paid Time Off
Adoption Benefit
Employee Assistance Programs (EAP)

Quality Improvement Coordinator, Trauma Services

Location: Albany, GA Job ID: 34311

The QI Coordinator, Trauma Services

The QI Coordinator, Trauma Services is responsible for monitoring and evaluating the performance in the trauma program and works closely with the multi-disciplinary health care team to identify opportunities for improvement. The coordinator also assists with some data entry in the Medical Center Trauma Registry, data retrieval and collection, data analysis, and presentation of data both internally and externally. Must be comfortable with both interpreting the clinical care provided to trauma patients.

Qualifications

Bachelor's degree in nursing (Required)

Work Experience

5 or more years' nursing experience in surgical care, critical care, and/or an emergency department, with increasing responsibility and interest in trauma care (Required)

Licenses and Certifications

RN in the state of Georgia (Required)

Essential Functions

Demonstrates the ability to impart knowledge to others and promote attitude of teamwork.
Displays caring and effective communication and rapport with help desk users and co-workers.
Demonstrate the ability to communicate in a professional manner.
Demonstrate excellent customer service skills.
Communicate effectively with patients, staff, and physicians.
Hold staff members accountable for communicating professionally.
Act as a resource person within the department regarding communication skills.
Establish a strong working relationship between healthcare professionals, family, and patient in order to strengthen clarity.
Cooperate with other personnel to achieve good employee relations.
Attend and participate in hospitalists staff meetings.
Contribute to the smooth operation of the Inpatient Medicine Specialists Department.
Maintain patient confidentiality.
Establish and maintain close contact with primary care providers and their nursing staff regarding their inpatients being serviced by Inpatient Medicine Specialists team.
Analyze and manage reporting of data.
Complete quality reviews or reports at the direction of the director.
Identify areas for further investigation and need for further ''drill down'' of data.
Prepare reports to assist with accreditation of various initiatives/recognition programs, such as PCMH, Patient Safety, etc.
Design and maintain organization-wide quality scorecard.
Prepare Quality Committee reports including graphs, summary level data on all quality initiatives.
Maintain appropriate databases and reporting structures/media.
Effectively communicate with physicians, staff, peers using all mediums.
Implement applications, tools, and processes that assist clinicians with the management of data in patient care and the provision of health care.
Research patient data across multiple applications to resolve discrepancies and/or improve workflow.
Perform other duties as assigned or requested.
Participate in departmental Quality Improvement projects.
Develop in-depth knowledge of intradepartment Quality improvement and the projects/indicators utilized to measure.
Actively participate in collection of data.
Interpret and document data.
Analyze outcomes, assist director with formulation and implementation revisions of policy and practice to achieve desired goals.
Participate in assigned Hospital committees/meetings and projects.

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Key Qualities We Value in Our Nursing Team

Social Perceptiveness

Being aware of others'' reactions and understanding why they react as they do.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination

Adjusting actions in relation to others'' actions.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Service Orientation

Actively looking for ways to help people.

Speaking

Talking to others to convey information effectively.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

What Do Our Nurses Have to Say

There''s more for me at Phoebe.

"This is the best team to huddle with."

There''s more for me at Phoebe.

"I'm proud to work for one of Georgia's best employers."

There''s more for me at Phoebe.

"I love being part of this friendly community."

Benefits & Perks

Your Health
Medical Plans (choice of two)
Dental and Vision Plans
Health Savings Account (HSA)
Your Coverage
Short- and Long-Term Disability
Basic Life and Accidental Death & Dismemberment (AD&D) Insurance
Critical Illness, Group Accident and Specified Disease Insurance
Your Finances
403(b) Retirement Plan
Financial Wellness Programs
529 College Savings Plan
Your Life
Wellness Program
Phoebe HealthWorks Fitness Center
Family Tree Child Development Center

Other Opportunities

Trauma Registrar Registered Nurse