Quality Lead

Job Description

Are You Ready to Make It Happen at Mondelz International?

We are the creators of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few.

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Mondelz International - Chicago Bakery is a manufacturer of biscuits and crackers. The products are produced, unitized, and stored at the facility for shipment to various Distribution Centers and customers throughout the United States and Canada.

As part of the Process Quality Team, the Shift Process Quality Lead provides on-shift quality leadership to support safe, compliant, and consistent execution of manufacturing operations. Reporting to the Process Quality Manager, this role serves as the sole Quality representative on the processes, and first response to quality events.

The Shift Process Quality Lead partners closely with Operations to manage quality risk as it arises, ensures disciplined execution of food safety and quality standards, and escalates trends or systemic issues to the broader Quality organization for follow-up and prevention.

How you will contribute

• Provide on-shift quality leadership, serving as the first responder for Quality during the shift.
• Execute shift-level quality processes to ensure compliance with food safety, quality, and regulatory requirements.
• Conduct pre-operational inspections during the shift, ensuring findings are documented, addressed, and escalated according to standard process.
• Execute quality hold, release, and disposition activities during the shift in alignment with established standards.
• Lead initial containment and investigation activities for quality deviations, including extraneous matter, out of spec product, defective material, and GMP-related events, ensuring accurate data capture and timely escalation.
• Ensure quality documentation and records are completed accurately, maintained, and effectively handed over between shifts.
• Drive consistent execution of GMPs and quality standards on the production floor through observation, coaching, and immediate corrective actions.
• Own execution of shift-specific process ownership responsibilities, with scope defined by the Process Quality Manager and varying by shift.
• Partner with Operations Shift Leads and line leads to reinforce operational ownership of quality outcomes.
• Identify, document, and escalate recurring issues, emerging risks, or systemic gaps to the Process Quality Manager.
• Participate in daily DMS routines and provide quality input to shift and site forums as required.
• Support execution of corrective actions assigned to the shift and ensure timely follow-through.
• Ensure effective shift-to-shift handoff of quality status, risks, holds, and open actions.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience working in a manufacturing quality or food safety environment.
• Strong understanding of GMPs, quality systems, and shop-floor execution.
• Ability to make sound, risk-based decisions independently.
• Comfort operating as the sole quality authority in a fast-paced, on-shift environment.
• Strong communication skills and ability to influence without direct authority.
• High level of accountability, judgment, and follow-through.

More about this role

Education / Certifications:

• Associate's Degree or Bachelor's Degree in Food Science, Quality, Manufacturing, or related field preferred, or equivalent experience.

Job specific requirements:

• 3-5 years of experience in quality, food safety, or manufacturing roles.
• Experience executing quality holds, investigations, and documentation.
• Willingness to work assigned production shift (1st, 2nd, or 3rd shift).
• Familiarity with quality systems and regulatory requirements (e.g., QCMS, HACCP, FSSC) preferred.

Work schedule:

• 3rd Shift M-F 11pm-7am

Salary and Benefits:

The base salary range for this position is $77,600 to $106,700; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Supply Chain Quality Assurance

Product Quality, Safety and Compliance