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Performs measurement and benchmarking of performance measures in relation to best practices for the healthcare service industry and internal business objectives.
• Performs performance indicator reports and benchmark narratives for performance improvement. • Monitors quality performance, outcomes and/or safety metrics to make recommendations for targeted process improvement projects. • Prepares overviews and interpretation of reports; and following up on assigned action items for various projects, meetings, and committees. • Assists with training departmental Quality champions governmental program requirements. • Performs problem analysis for strategic planning initiatives. • Solves data integrity issues as they arise, and monitor the addition of new data, analytics and reporting systems. • Interprets and translates data for senior management to clearly understand analysis and use it for meaningful decision making, and strategic planning purposes for the enterprise. • Acts as a liaison with third party vendors of specialized business intelligence or database products, geographic information systems and data mining software. • Contacts regulatory agencies to research and clarify program rules. • Manages healthcare quality program departmental calendar to ensure all relevant submission dates, deadlines, and critical information stays current. • Assists with preparation of audit responses related to governmental program submissions prior to submission to third party; and positively collaborate with UMIT and HII. • Serves as a reliable resource to hospital staff, physicians, and patients on matters related data analysis. • Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Education:
Minimum Bachelor's Degree in Business, Healthcare, Engineering, Technology, or related area, from a four-year college or university. Proficiency with Microsoft Office Suite programs, Excel, PowerPoint, Word.
Certification and Licensing:
Six Sigma Yellow Belt, Lean Certification, Project Management Professional certification, Change Management certification, or related certified desired.
Experience:
Minimum 3 years or relative experience in healthcare setting, preferably large academic medical center.
Knowledge, Skills and Behaviors:
• Ability to maintain effective interpersonal relationships • Ability to communicate effectively in both oral and written form • Skill in collecting, organizing and analyzing data • Ability to recognize, analyze, and solve a variety of problems • Proficiency in computer software (i.e. Microsoft Office)
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Floridas only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time Employee Type:
Staff