Quality Manager (50323)
Urban Engineers, Inc.
Philadelphia, PA
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Analysis Skills, Auditing, Best Practices, Calendar Management, Certified Quality Engineer (CQE), Communication Skills, Construction, Construction Planning, Consulting, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Detail Oriented, Documentation, Employee Orientation, Engineering, Environmental Design, Environmental Engineering, Flexible Spending Accounts, ISO (International Organization for Standardization), ISO 9001, Industry Standards, Internal Audit, Leadership, Life Insurance, Maintain Compliance, Management Consulting, Microsoft Office, Operational Improvement, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Prescription Drugs, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Project Engineering, Project/Program Management, Quality Assurance, Quality Management, Quality Metrics, Root Cause Analysis, Surveillance, Team Player, Technical Consulting, Technical/Engineering Design, Time Management, Training/Teaching, Writing Skills
LOCATION
Philadelphia, PA
POSTED
30+ days ago
Responsibilities:
Quality Management System (QMS)
- Maintain and continuously improve the company's Quality Management System in accordance with ISO 9001 requirements.
- Develop, implement, and maintain quality processes, procedures, and documentation.
- Ensure quality policies and procedures are communicated and followed across the firm.
- Monitor QMS performance and recommend improvements to leadership.
Auditing & Compliance
- Plan, schedule, and conduct internal quality audits to ensure compliance with ISO 9001 and company procedures.
- Coordinate external certification and surveillance audits with third-party registrars.
- Track audit findings and ensure timely resolution of nonconformities.
Corrective and Preventive Actions
- Lead the corrective and preventive action (CAPA) process.
- Investigate root causes of quality issues and work with project teams and department managers to implement corrective actions.
- Track corrective action effectiveness and ensure proper documentation and closure.
Process Improvement
- Identify opportunities for process improvements in operations and administrative function workflows.
- Collaborate with project managers, engineering teams, and leadership to enhance quality performance.
- Support continuous improvement initiatives across the organization.
Training & Support
- Develop and provide training and guidance to staff on quality procedures, ISO 9001 requirements, and best practices.
- Support project teams with quality-related requirements, documentation, and compliance needs.
Reporting & Metrics
- Develop and maintain quality performance metrics and reports.
- Present quality performance trends and improvement initiatives to management.
Qualifications:
- Bachelor's degree in Engineering or related field
- 8-10 years of experience in a Quality Management or Quality Assurance role, preferably in an engineering, consulting, or technical services environment.
- Certified Quality Auditor (CQA)
- Strong experience with ISO 9001 Quality Management Systems, including audits and certification processes.
- Experience conducting internal audits and managing corrective action programs.
- Demonstrated experience developing and maintaining procedures and quality documentation.
- Strong analytical, problem-solving, and root cause analysis skills.
- Excellent written and verbal communication skills.
- Confident, professional communicator with the ability to collaborate effectively with staff at all levels.
- Comfortable using technology, including digital reporting platforms, Teams, and Microsoft Office.
- Ability to work independently.
- Strong organizational and documentation abilities
- High level of professionalism, integrity, and attention to detail.
Preferred Qualifications
- Certified Quality Engineer (CQE)
- Experience implementing or improving ISO-based quality systems.
- Familiarity with engineering project management processes and consulting workflows.
Key Competencies
- Quality systems leadership
- Process improvement and continuous improvement methodologies
- Root cause analysis and corrective action management
- Audit planning and execution
- Documentation control and procedure development
- Cross-functional collaboration
Location(s): Philadelphia, PA
Benefits of working at Urban:
- Medical/Prescription
- Dental
- Vision
- Life Insurance
- Short/Long Term Disability
- Flexible Spending Accounts
- 401K and company match
- Vacation, Holiday, and Personal Days
- Tuition Reimbursement
- Professional Development
- Certification Bonus
About Urban:
Our culture is built around our people. Voted a top workplace by our employees, we are committed to advancing careers and providing a foundation for professional growth. Urban offers a wide range of health, welfare, and financial benefits to our employees, as well as career development through our own Urban Training Institute, tuition assistance program, and certification incentives.
Founded in 1960, Urban provides services for buildings, ports, transit, railroads, airports, bridges, and highways. We specialize in engineering design, environmental, planning, construction services, and program management. By providing innovation, technical excellence, and on-time performance, we create value for a proud Urban family.
Equal Employment Opportunity/M/F/disability/protected veteran status
About the Company
U
Urban Engineers, Inc.
Company Overview:
In 2010, Urban celebrated its 50th Anniversary. The continued success of the firm has created a demand for quality professionals. Our approach to conducting assignments requires that you be actively involved in bringing award winning projects to successful completion. Our staff has opportunities to exceed and excel in many exciting projects they are involved with at Urban. To be sure you achieve the most from those opportunities, our senior management is available to mentor and help you to achieve your professional goals.
Voted a Best Place to Work in Pennsylvania, New York and as a Top Workplace in the Delaware Valley! Urban, an employee-owned company strives to provide excellent working opportunities, exceptional benefits, and the appropriate setting for you to be successful in all your undertakings. Our attention to both your professional and personal life allows you the time to focus on those activities that are most important to you. Our staff has the opportunity to travel and work on highly visible infrastructure projects. Urban’s respected professionals are well-known engineers, planners, and construction managers with numerous years of experience with exciting projects and are available to help you grow.
Urban Engineers, Inc. and Your Future:
We offer an exceptional benefits package that includes: tuition reimbursement, vacation and personal time, medical/prescription/dental/vision coverage, ancillary plan coverage, voluntary benefits, 401(k), and flexible spending accounts. We also offer participation in an Employee Stock Ownership Plan (ESOP). Urban's highly qualified and experienced professionals are the core of "Formulating Excellence" and we are proud to invest our future in those who make us successful. What better benefit could Urban provide than 100% ownership in our firm?
Let us help guide you to an exciting and rewarding career in engineering, planning or construction management. Please visit our website http://www.urbanengineers.com to see all of our opportunities and submit your resume. It may be the most important career move you will ever make!
Urban Engineers, Inc. is an Affirmative Action/Equal Opportunity Employer.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Engineering Services
FOUNDED
1960
WEBSITE
http://urbanengineers.com/