Quality Manager

Overview of the Position:

Primarily responsible for ensuring that the quality of the product meets the clients or consumers specifications and demands; maintaining compliance with all relevant regulatory bodies for repair and overhaul services rendered; directing and advising all personnel involved in the repair and shipment of product are suitably qualified and experienced in the appropriate processes; and carrying out with the authority to carry out all assigned tasks.

Essential Duties and Responsibilities:

• Provide production co-ordination and planning, including scheduling, to ensure customer turn time objectives are achieved
• Maintain compliance with EASA145, FAR145, CAAC 145 and customer approvals
• Obtain and maintain AS9110 accreditation
• Serve as a liaison with regulatory authorities, customers and external auditors
• Ensure that QMS processes and procedures meet the requirement of statutory system
• Approve all QMS documentation and all new equipment and tooling that directly effects product quality
• Train personnel on Quality and Operator processes and procedures
• Conduct internal quality audits and audits of suppliers
• Investigate customer complaints and internal non-conformances
• Track warranty, auditing, and customer feedback to improve process integrity
• Manage the tool and test equipment calibration system
• Ensure Quality manuals are current and compliant
• Ensure Training manuals and records are current and compliant
• Inspect product, processes, and metrics to find opportunities to improve quality
• Manage quality compliance and improvement programs
• Responsible for document control and gage calibration systems
• Ensure regulatory requirements and reports are maintained and are in compliance
• Assist in benchmarking best practices across the company so that successes, failures and obstacles can be identified, communicated and leveraged across departments and the site
• Ensure that shop floor procedures, documentation and manuals are kept up to date.
• Work in accordance with the attached competencies as agreed by yourself and the General Manager
• Must be mentally coherent and free from the influence of drugs (either illegal or legally prescribed drugs that may cause impairment) while performing in the capacity of "safety-sensitive" duties/operations per FAA regulations
• Perform additional duties and tasks as assigned
• Ensure adherence to Safety Rules and Regulations
• Ensure high levels of housekeeping are maintained within work area
• Ensure work is carried out in accordance with QHSE policy
• Commitment to Company Values

Other Knowledge, Skills, and Abilities:

• Knowledge of company''s policies and procedures
• Knowledge of the requirements of JAR145 & FAR145
• Knowledge in an aviation component or accessories environment
• Strong knowledge of ISO9001/2000; AS9110 Quality Systems
• Strong knowledge of mechanical component overhaul or manufacture, in a highly regulated environment
• Knowledge of internal and third-party auditing
• Knowledge of computer software (MS Office / spreadsheets / internet websites / PowerPoint / Outlook / MS Project & Access)
• Skilled in operating computers and office equipment (fax machines, copiers, phone systems)
• Skilled in basic data entry
• Skilled in management and supervising
• Skilled in analyzing and solving problems
• Skilled in paying attention to detail
• Skilled in oral and written communication (English)
• Ability to work with confidential information
• Ability to lead and conduct audits
• Ability to address and solve issues
• Ability to be proactive
• Ability to manage multiple priorities
• Ability to read, write, speak and understand English per FAA Regulations
• Ability to communicate effectively (both written and oral)
• Ability to follow written and oral instructions
• Ability to process data into useful information
• Ability to navigate internet
• Ability to think and concentrate for long periods of time
• Ability to organize workload to meet deadlines
• Ability to perform mathematical calculations related to job function
• Ability to work in a team environment
• Ability to be flexible with work schedule
• Ability to learn tasks required to perform the job