Quality Manager

Job Title: Quality Manager

Job Description

The Quality Manager leads production-facing quality teams with a strong operations mindset, partnering closely with Operations to identify, troubleshoot, and resolve both quality and production challenges. This role oversees the Laboratory, Line QC, and Quality Support teams and maintains a highly visible presence on the production floor, supporting incoming materials, in-process blending, and production quality activities. The Quality Manager focuses on leadership, coaching, and engagement, building accountability within the quality organization while driving continuous improvement across quality systems and manufacturing processes. The position is customer-facing, responsible for leading audits and quality investigations, and balancing regulatory requirements with practical operational needs.

Responsibilities

• Lead the Laboratory, Line QC, and Quality Support teams, providing clear direction, coaching, and support to strengthen engagement and accountability.
• Partner closely with Operations leadership to identify, troubleshoot, and solve quality and production challenges across manufacturing processes.
• Maintain a strong presence on the production floor to support incoming materials inspection, in-process blending oversight, and production quality activities.
• Manage production-facing QC teams, including during periods of turnover, by coaching employees, building accountability, and reinforcing a high-performance culture.
• Drive continuous improvement initiatives across quality systems and manufacturing processes to enhance product consistency, efficiency, and compliance.
• Oversee and support laboratory operations, ensuring testing is conducted accurately, efficiently, and in alignment with chemistry and quality standards.
• Lead customer-facing quality activities, including audits, quality investigations, and responses to quality-related inquiries.
• Balance regulatory and quality system requirements with practical operational needs to support safe, efficient, and compliant manufacturing.
• Ensure quality control practices align with ISO 9001 principles and internal quality standards.
• Collaborate with cross-functional teams to address quality issues, implement corrective and preventive actions, and monitor effectiveness.
• Support and guide QC staff in the review and disposition of incoming materials, in-process batches, and finished products.
• Foster a culture of continuous improvement, quality ownership, and open communication within the quality organization and across production teams.

Essential Skills

• Minimum of 5 years of progressive experience in a quality leadership role within a manufacturing environment.
• Proven experience managing production-facing QC teams and leading through periods of organizational change or turnover.
• Strong people leadership skills with the ability to coach, engage, and build accountability within diverse quality teams.
• Solid understanding of laboratory operations and chemistry sufficient to effectively oversee lab activities and support technical decision-making.
• Demonstrated ability to partner closely with Operations to solve complex quality and production challenges.
• Experience leading customer-facing audits and quality investigations.
• Knowledge of quality control principles and practices, including ISO 9001.
• Ability to balance regulatory and quality system requirements with practical manufacturing needs.
• Strong problem-solving and continuous improvement mindset with a focus on quality systems and manufacturing processes.

Additional Skills & Qualifications

• Bachelor's degree in Chemistry, Engineering, or a related field preferred.
• Experience working in a manufacturing environment that operates multiple shifts.
• Experience in supporting incoming materials, in-process blending, and production quality activities.
• Ability to communicate effectively with cross-functional teams and external customers.
• Comfort working in a highly visible role on the production floor and in customer-facing situations.
• Familiarity with quality management systems and documentation aligned with ISO 9001 standards.

Work Environment

This is a first-shift, Monday-Friday role that supports a manufacturing operation running 24 hours per day, 5 days per week, so flexibility to support off-hours needs when required is important. The Quality Manager works closely with approximately 30 team members, including about 20 line technicians, 1 QC supervisor, 2 quality specialists, and a lab team of 3 technicians/chemists. The environment is production-floor and laboratory based, with regular interaction between operations and quality teams. The organization operates on a fiscal year that ends in late November, and the role involves active participation in quality and production activities throughout the year.

Job Type & Location

This is a Permanent position based out of Edgerton, WI.

Pay and Benefits

The pay range for this position is $100000.00 - $120000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Weekly pay, 401k, Generous PTO and Holidays Unlimited Career Advancement Opportunities An Exciting, Dynamic Work Environment A Reasonable Commute from Janesville and the Surrounding Area

Workplace Type

This is a fully onsite position in Edgerton,WI.

Application Deadline

This position is anticipated to close on Sep 15, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.