Quality Manager

Ottenweller Company Inc.

Fort Wayne, IN

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JOB DETAILS

SKILLS

8D, American Society for Quality (ASQ), Analysis Skills, Business Skills, Career Development, Coaching, Contingency Plans, Corporate Planning, Corrective Action, Customer Relations, Data Collection, Depth Perception, Disciplinary Action, Driver's License, Educational Technology, Financial Reporting, Geometric Dimensioning and Tolerancing, ISO (International Organization for Standardization), Industry Standards, Internal Audit, Leadership, Lean Manufacturing, Lean Six Sigma, Legal Documents, Lift/Move 50 Pounds, Manufacturing, Manufacturing/Industrial Processes, Mathematics, Mentoring, Operations Processes, People Management, Performance Analysis, Physical Demands, Plane Geometry, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Capability, Product/Service Launch, Publications, Quality Assurance, Quality Management, Regulations, Root Cause Analysis, Sampling Inspection, Solid Geometry, Staff Development, Time Management, Training/Teaching, Trigonometry, Writing Skills

LOCATION

Fort Wayne, IN

POSTED

30+ days ago

Plans, coordinates, and directs Quality System designed to ensure continuous production of products consistent with established standards that meet or exceed customer quality expectations by performing the following duties personally or through subordinates.

Essential Duties & Responsibilities:
Assists with development of the corporate Quality Plan. Manages and directs all functions related to Quality System certification and ongoing compliance. May serve as champion of specific processes or functions within the quality system. Takes responsibility for Quality System certification programs, including ISO9001. Revises and updates Quality Manual.

Maintains Quality Management assessment system to monitor corporate objectives. Owns data to measuring the effectiveness of the quality system, including Customer view of Quality, in-house manufacturing and machine capabilities.

Takes responsibility for significant quality issues. Remains Hands-On with the issue, develop a plan to resolve it and communicates the plan and progress to the organization.

Evaluates cost and responsibility of discrepant material based on established methods and procedures.

Develops and implements Corrective Action, determines Root Cause and monitors effectiveness of actions taken.

Participates in New Product Introduction to ensure that manufacturing process capabilities match customer requirements.

Formulates and maintains quality assurance objectives and coordinates objectives with production procedures and Operations Department staff.

Provides day-to-day leadership, supervision and management to the Quality Team. Directs staff engaged in inspection and sampling activities.

Meets with customer liaisons on a regular basis to ensure direct communication and satisfaction, including but not limited to investigating customer complaints regarding quality. This includes on-time, comprehensive 8-D Corrective Action Analysis and functional containment / contingency planning.

Provides training and procedures to production teams related to quality improvement initiatives and monitors successful implementation.

Provides avenues for personnel development and career growth. Serves as mentor and coach for Quality Assurance Department staff.

Performs internal audits related to MyOCI performance tracking.

Supervisory Duties:
Directly supervises employees in the Quality Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience Bachelor's degree (B. A.) from four-year college or university (Engineering degree preferred) and 3-5 years related experience and/or training; Formal GD&T training and understanding. Experience using 8D corrective action methodology, LEAN and 6-Sigma methodologies. Attends workshops or continuing education courses as needed to update skills to industry standards. ASQ certification preferred, valid driver's license required for visits to customer facilities.

Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

Math Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Skills: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

About the Company

Ottenweller Company Inc.

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