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Quality Manager

CFS

Grand Haven, MI

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JOB DETAILS
SALARY
$90,000–$115,000 Per Year
SKILLS
8D, Advanced Product Quality Planning (APQP), Analysis Skills, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Detail Oriented, ERP (Enterprise Resource Planning), Failure Mode and Effects Analysis (FMEA), Leadership, Manufacturing, Manufacturing Execution Systems (MES), Manufacturing Systems, Mentoring, Multitasking, Organizational Skills, Performance Analysis, Performance Management, Problem Solving Skills, Process Control Engineering, Process Improvement, Production Part Approval Process (PPAP), Productivity Management, Project Portfolio Management (PPM), Quality Management, Quality Metrics, Regulatory Requirements, Root Cause Analysis, Standards Development, Supply Chain, Team Lead/Manager, Team Player, Vendor/Supplier Evaluation, Vendor/Supplier Management
LOCATION
Grand Haven, MI
POSTED
2 days ago


Position: Quality Manager
Compensation: $90,000–$115,000
Location: Grand Haven, MI | Onsite
Benefits: 3 weeks PTO, Medical, Dental, Vision, 401k, etc.


About this role:


We are seeking a hands-on Quality Manager to lead and continuously improve a comprehensive quality management system within a manufacturing environment. This individual will play a critical role in ensuring product quality, driving process improvements, and leading cross-functional initiatives to enhance operational performance.


The ideal candidate is a proactive leader who thrives on solving complex quality challenges, engaging directly with production teams, and implementing sustainable improvements on the shop floor.


Responsibilities of the Quality Manager:



  • Lead, mentor, and develop the Quality team, including hiring, training, and performance management

  • Oversee and improve the Quality Management System in alignment with IATF 16949 and customer requirements

  • Ensure all products meet defined quality standards, customer expectations, and regulatory requirements

  • Establish and track key quality metrics (PPM, scrap, rework, cost of poor quality)

  • Lead internal, customer, and third-party audits, including certification readiness and compliance activities

  • Drive APQP processes and approve PPAP submissions, PFMEAs, and control plans

  • Implement and maintain process controls, including SPC and capability analysis

  • Lead root cause investigations and corrective actions for internal and customer quality issues

  • Collaborate cross-functionally with operations, engineering, and supply chain to drive improvements

  • Manage supplier quality performance and support escalation/resolution of supplier issues

  • Drive continuous improvement initiatives to improve yield, reduce defects, and increase efficiency

  • Report quality performance and improvement initiatives to leadership

  • Serve as the final authority for quality-related decisions, including product release and deviations


Required Skills of the Quality Manager:



  • Strong expertise in:

    • IATF 16949 standards

    • APQP / PPAP processes

    • FMEA, SPC, and MSA methodologies

    • Root cause problem-solving tools (8D, 5 Whys, etc.)



  • Demonstrated ability to lead teams and drive measurable process improvements

  • Hands-on approach with strong presence on the production floor

  • Excellent communication skills with the ability to collaborate across departments

  • Experience working with suppliers and customers on quality-related issues

  • Highly organized and detail-oriented with strong analytical capabilities

  • Ability to manage multiple priorities in a fast-paced environment


Preferred Skills of the Quality Manager:


  • Proven experience in a Quality Manager or senior quality leadership role within manufacturing

  • Familiarity with ERP/MES systems

  • Experience in high-precision or automated manufacturing environments

  • Professional certifications in quality or continuous improvement



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About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/

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