Quality Manager

Summary:

Infintium Fuel Cell Systems, Inc. is developing next generation small and medium fuel cell systems in the Greenville, SC area. We are currently looking for a Quality.

This role is responsible for ensuring that our internal and external customers receive quality products & services. Lead activities that drive quality for manufacturing, products, systems, processes and people that will exceed customer expectations. Drive our quality initiatives, quality monitoring methods, and implement best practices. Ensure our quality network and quality team meet all applicable quality standards.

Infintium is a small team, the candidate must be capable of setting and meeting goals reliably, with limited oversight.  While there are controls and processes currently in place, the candidate will have the opportunity to guide future improvements in the system and ultimately has a significant influence on the company’s profitability.

The company’s facility is located in the Greenville, SC

Essential Job Responsibilities

• Define & proactively manage company production & supplier quality requirements
• Manage manufacturing & supplier audit programs and facilitate corrective actions
• Manage investigations, analysis and root cause determination for customer product returns
• Ensure product development and manufacturing processes meet Infintium quality standards
• Ensure product design meets or exceeds Infintium product quality standards
• Manage the calibration program for all measurement devices
• Administer the Infintium first article and Product Part Approval Process.
• Support the product platforms in the development of product quality control plans
• Manage processes to address customer complaints and manufacturing & supplier quality issues.
• Proactively identify potential product quality issues. Administer and lead company cross-functional Quality Triangle.
• Influence design features and supplier activities to proactively improve part and product quality partnering with design and development community on new product development projects.
• Manage Incoming Inspection and Supplier Corrective Action Process
• Lead the Nonconformity Process through the Material Review
• Oversee the investigation, identification and implementation of root cause failure analysis and corrective action of all customers returned products
• Lead the Stop Shipment Processes
• Document production inspections, final inspection criteria and performs final system inspections
• Document and analyze production quality results, ensuring requirements are met.
• Manage the flow of quality inspections to make sure they are timely and complete.
• Organize and manage Quality Assurance function(s) in close cooperation with customers and Company’s Management team (Member of Operational Management Team) and Engineering Department..
• Provide weekly standard quality reports
• Supervise, Coach & Mentor Quality team.

Required Job Qualifications (unless Otherwise Noted)

Educational Background

B.S in Engineering or Technical Field; or at least 10 yrs in a Quality Manager role in Manufacturing

Certified Manager of Quality/Organizational Excellence preferred

Previous Work Experience

10 + years of experience managing and developing a ISO quality system, implementing lean strategies in organizations, conducting management review of quality system; working with manufacturing, customer service and product development teams in driving quality in products and materials.

Special Skills, Experience And Abilities

• Lean Six Sigma Green Belt required. Six Sigma Black Belt preferred.
• Direct experience with ISO 9001 compliance auditing and similar standards
• Direct experience utilizing 8D problem-solving techniques
• Strong statistics background.
• Strong project management, mentoring and coaching skills. Proven facilitation, presentation and team skills.
  
  
  

Physical requirements/Work environment
Standing on a Manufacturing floor up to 8 hours
Travel required
Local and international travel up to 20% may be required