Quality Manager

Infosys Ltd

Hartford, CT

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Artificial Intelligence (AI), Benchmarking, Brokerage, Budget Management, Business Process Management, Communication Skills, Consulting, Continuous Improvement, Contract Approval, Customer Relations, Data Modeling, Develop and Maintain Customers, Documentation, Economics, Ecosystems, Energy Efficiency, Establish Priorities, Functional Requirements Document (FRD), Functional Testing, Healthcare Reimbursement, Hospital, Insurance, Leadership, Leading Edge Technology, Legal, Life Insurance, Maintain Compliance, Medical Conditions, Model Review, Performance Analysis, Performance Metrics, Performance Reviews, Performance Tuning/Optimization, Problem Solving Skills, Process Improvement, Project Estimates, Project/Program Management, Quality Assurance, Quality Engineering, Quality Management, Requirements Management, Requirements Validation/Verification, Resolve Customer Issues, Resource Management, Risk Analysis, Risk Management, Sales Management, Systems Administration/Management, Team Lead/Manager, Technical Delivery, Technical Leadership, Technical Support, Technical/Engineering Design, Technology Analysis, Traceability, Underwriting, Vision Plan, Willing to Travel, Writing Skills
LOCATION
Hartford, CT
POSTED
11 days ago

2247079No5439236910.00.006/18/2026Quality ManagerIn the assigned Job Role of Domain Project Lead 2, your Area Of Responsibility will be as below:

Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders

Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency

Drive process improvement by reviewing project deliverables and incorporating innovative methodologies related to product research and benchmarking studies, system configurations and assessment of new technologies

Identify potential risks and implement mitigation strategies to ensure successful project outcomes

Develop and manage project estimates, monitor budget performance, and optimize resource allocation for efficiency

Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities

Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective

Lead scope changes and manage client requirements, ensuring proper estimation, approval, and contractual updates

Your contribution to the team:

Demonstration of strategic mindset for delivering impactful, client-aligned projects

Problem-solving expertise and ability to steer project economics and delivery

Strong relationship with mid and senior level client stakeholders

Strong leadership abilities to foster team performance and growth

Commitment to cultivating a culture of learning and innovation

149538BRConnecticutUSAInfosys Limited Domain Project Lead 2ITL USA Hartford, CT, West Hartford, CTQuality Manager

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Principal Consultant - USFoundational |Business Process Management|Solution Designing Foundational|Quality Assurance|Quality Assurance Domain|Insurance|Compliance & Risk Management Technology|Agile Management|Agile Management Tools Foundational|Quality Engineering|Quality Engineering Strategy Design

  • Collaborating with Business Product Owners and Technical Leads for Requirement gathering and issue remediation and feedback.
  • Work Execution / Delivery- Experience delivering complex initiatives as a Quality Analyst with US/London Market expertise across underwriting, claims, and operations. Skilled in navigating insurance systems, legacy bureau processes, and modern digital tools while collaborating effectively across global teams in matrix environments.
  • Quality Assurance / Reviews-Document and validate functional requirements. Define acceptance criteria and lead UAT planning, coverage, and sign-off for complex increments. Review technical designs for alignment with business objectives and maintain accurate as-is/to-be process documentation to confirm measurable optimization. Ensure peer-reviewed data modeling outputs are clearly communicated for decision-making. Facilitate stakeholder workshops, validate scope, and institutionalize quality gates, traceability, and benefits realization reviews.
  • Agile practitioner (SAFe desirable), adept at PI planning and increment-based delivery. Expert in writing user stories, non-functional requirements, and mapping complex processes into actionable change. Leads multi-team delivery, manages dependencies and risks, and drives stakeholder outcomes through KPIs and data-driven decisions.
  • Good understanding of the London Insurance Market, including syndicates, coverholders, brokers, and Xchanging bureau.
  • Assist with UAT strategy, coverage, and sign-off; support go-live activities and adoption plans.
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • This position may require relocation and/or travel to work/project location.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

The Infosys Insurance unit is dedicated to transforming the insurance industry through innovative digital solutions powered by advanced AI technologies. We blend our industry-leading expertise in consulting and technology to help clients solve complex business problems and unveil hidden value. By integrating AI-driven insights, we enhance our ability to link strategy to execution, leverage cross-industry experience, and accelerate speed to market, ensuring we stay ahead of technological advancements and deliver the best to our clients. Join us to be part of a dynamic team that drives innovation, operational efficiency, and sustainable growth in the insurance sector. You''ll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of insurance. If you''re passionate about AI and eager to make a significant impact, the Infosys Insurance unit is the perfect place for you to grow and excel.

About the Company

I

Infosys Ltd

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation.

With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
WEBSITE
https://www.infosys.com/careers