Quality Manager - Industrial Manufacturer

Our client is seeking a Quality Manager to lead the development, implementation, and continuous improvement of the organization's Quality Management System (QMS). This individual will oversee and direct all Quality Assurance and Quality Control functions, ensuring compliance with quality standards while driving operational excellence and continuous improvement initiatives.

Client Details

Our client is a well-established, family-owned industrial manufacturer with more than 100 years of history serving the automotive, aerospace, and medical device markets. Employing over 600 people worldwide, the company operates a global manufacturing footprint with facilities across Asia and Europe. Renowned for its expertise in metal forming technologies, the organization has experienced consistent growth in recent years and continues to expand its presence within its core industries.

Description

• Direct staff resources and organizational structure to ensure alignment with business objectives and support both new and existing customers.
• Identify opportunities to enhance Quality Engineering processes and implement industry best practices.
• Evaluate and improve Inspection Department processes to drive efficiency and quality performance.
• Maintain and oversee the Customer Issue Report process.
• Coordinate and track the Returned Goods Authorization (RGA) process, while leading the Material Review Board (MRB) and scheduled reviews of discrepant material hold areas.
• Administer the Corrective Action System, including root cause analysis, corrective action implementation, effectiveness verification, and accuracy of documentation.
• Manage and maintain the Late Shipment reporting and tracking system.
• Analyze and monitor Quality Department workload metrics, including QC40 tickets, late shipments, RGAs, and other key performance indicators on a monthly, quarterly, and annual basis.
• Develop and execute strategies to address adverse quality trends and reduce the frequency and impact of quality issues.
• Manage Quality Engineering departmental budgets and ensure responsible financial stewardship.
• Coach and support Quality Engineering and Inspection leaders in controlling departmental spending and maintaining budget compliance.
• Monitor Quality Engineering phone queue coverage to ensure appropriate staffing during business hours, reporting weekly results and corrective actions for significant variances.
• Contribute to the development and planning of departmental financial budgets.
• Provide leadership that motivates, engages, and inspires high-performing teams.
• Evaluate team performance and deliver timely coaching, mentoring, and performance feedback.
• Address performance, employee relations, and job satisfaction concerns while balancing individual and organizational needs.
• Design and implement onboarding, training, and professional development programs.
• Lead full-cycle talent management activities, including recruitment, employee development, performance management, and succession planning.

Profile

• Bachelor's degree within engineering or a related field
• Background in metals manufacturing preferred
• Experience with at least two of the following standards (ISO 9001, IATF 16949, ISO 13485, and/or AS9100)
• 5+ years of management experience
• Experience managing Quality Engineers
• Problem-solving experience with Root Cause Analysis and CAPA
• Experience with quality Core Tools - PPAPs, FMEA, SPC, Control Plan, etc.
• Sponsorship not provided

Job Offer

• Base salary of $100k-$140k depending on experience
• Blue Cross Blue Shield (Medical, Vision, Dental)
• 17 days of PTO start (Increasing after 1 year with organization)
• 401k matching up to 5.5%
• Tuition reimbursement

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.