American Society for Quality (ASQ), Calibration, Coaching, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Customer Satisfaction, Distribution Services, External Audit, Leadership, Manufacturing, Performance Metrics, Problem Solving Skills, Process Improvement, Quality Assurance, Quality Management, Quality Metrics, Regulatory Compliance, Root Cause Analysis, Six Sigma Certification, Supply Chain, Supply Chain Operations, Team Lead/Manager, Vendor/Supplier Management
Staffworks is recruiting an experienced Quality Manager to lead the quality function for our client’s liquid-cooling manufacturing and distribution site in Utica, NY. This is a site leadership role responsible for shaping and executing the quality strategy, developing a strong quality team, and partnering across Operations, Engineering, and Supply Chain to drive operational excellence and customer satisfaction.
You will serve as the site quality leader, ensuring world-class performance in product quality, compliance, and continuous improvement.
Key Responsibilities
- Take ownership and lead the site Quality Management System (QMS) and quality strategy
- Lead, coach, and develop the site Quality team
- Drive defect prevention, root cause analysis, and corrective/preventive actions
- Partner with Operations, Engineering, and Supply Chain to improve quality and process performance
- Lead customer quality initiatives, audits, and external certifications
- Manage supplier quality, incoming inspection, and nonconforming materials
- Track and improve quality KPIs including scrap, rework, FPY, and customer escapes
- Ensure audit readiness and strong compliance with quality standards
What We’re Looking For
- Bachelor’s degree in Engineering, Manufacturing, Quality, or related field
- 7+ years of manufacturing quality experience
- 3+ years of leadership experience managing quality teams
- Strong knowledge of QMS, audits, CAPA, SPC, MSA, calibration, and supplier quality
- Proven ability to lead root cause analysis and cross-functional problem solving
- ASQ or Six Sigma certification preferred
Why This Role
- High-visibility site leadership position with direct impact on plant performance
- Opportunity to build and develop a strong quality organization
- Close partnership with site leadership and global quality teams
- Competitive compensation and full benefits package
- Career growth within a global manufacturing organization