Quality Manager

At Radius Packaging, we put people first-our members and our customers. Our culture is guided by The Radius Way: Champion Positive Change, Act with Integrity, Strive for Excellence, Emphasize Community, and Work Together. These principles shape how we lead, collaborate, and grow together.

We don't just talk about culture-we're recognized for it. Radius Packaging is proud to be honored as:

• Plastics News Processor of the Year - the industry's highest distinction
• Top Workplace by the Milwaukee Journal Sentinel in 2024 and 2025
• Recipient of the Plastics News Excellence in Employee Relations Award

These recognitions reflect our commitment to continuing education, career advancement, employee recognition, and fostering a supportive, engaging work environment.

Celebrating over 53 years of success, Radius Packaging offers more than a job-we offer a community. Through educational resources, committees, clubs, and company-wide events, our members are supported in their professional growth and overall well-being-financial, mental, physical, and emotional. We continuously invest in our people and empower them to pursue their passions at work, at home, and in their communities.

If you're looking for a workplace that values teamwork, innovation, sustainability, and personal growth, Radius Packaging is where you belong.

About the Role

Radius Packaging is seeking a Quality Manager to join our team. This role will report directly to our Director of Quality & EHS. This position is located onsite in New Berlin, WI. We are open to applicants ready to lead, mentor, and elevate a quality function.

This position is critical to maintaining and advancing our Quality and Food Safety systems, driving continuous improvement, and serving as a key customer and internal partner. You will work closely with Operations, Engineering, Customer Service, and Leadership to ensure our products consistently meet customer, regulatory, and food safety expectations.

Key Responsibilities

• Lead and support root cause analysis and corrective actions using 8D and other structured problem‑solving methodologies.
• Serve as a primary customer quality contact, communicating effectively regarding nonconforming product, corrective actions, and continuous improvement initiatives.
• Conduct, support, and respond to internal, customer, and third‑party audits.
• Analyze and report quality and food safety metrics, identifying trends, risks, and opportunities for improvement.
• Actively participate in the Food Safety Team, including maintaining HACCP plans, prerequisite programs, and food safety policies.
• Support new product and process introductions through feasibility reviews, FMEAs, and equipment/process risk assessments.
• Partner cross‑functionally to drive process improvement and defect reduction initiatives.
• Ensure compliance with GMPs, food safety standards, customer requirements, and applicable regulatory expectations.
• Depending on level, lead, mentor, and develop Quality team members, ensuring effective inspection, documentation, and escalation processes.

Qualifications & Experience

• Bachelor's degree preferred (Engineering, Quality, Food Science, or related field).
• 3+ years of quality management experience in a manufacturing environment; packaging, plastics, or food‑contact experience preferred.
• Strong working knowledge of 8D problem solving, including tools such as DOE, fishbone diagrams, and statistical analysis.
• Experience using SPC and statistical quality tools to drive data‑based decisions.
• Familiarity with FSSC 22000 or GFSI‑aligned audits is a plus.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent communication, organization, and time‑management skills with the ability to work effectively across functions.
• A high sense of ownership, urgency, and commitment to continuous improvement.

Why You'll Want to Work Here

Radius Packaging offers a competitive total rewards package, including:

• Medical, dental, and vision insurance
• Vacation and company‑paid holidays
• 401(k) with company match
• Bonus potential
• Company‑paid life insurance and disability coverage
• Health Savings Accounts (HSA) and FSA options (health & dependent care)
• Ongoing training and professional development
• Employee referral bonus program