Quality Manager

Lee Hecht Harrison
  • Park Ridge, IL
  • $100,000–$120,000 Per Year
27 days ago

Job Description

The Quality Manager will lead and enhance the Quality Management System within a growing manufacturing environment. This leadership role is responsible for ensuring compliance with customer, regulatory, and industry standards while driving a culture of continuous improvement and operational excellence.

Key Responsibilities

  • Lead and maintain the Quality Management System in accordance with ISO 9001 standards.

  • Drive quality assurance, quality control, supplier quality, customer quality, and corrective action initiatives.

  • Oversee internal, customer, and third-party audits.

  • Develop and implement quality policies, procedures, inspection standards, and control plans.

  • Monitor and improve key quality metrics, including First Pass Yield (FPY), defect rates, customer returns, supplier performance, and Cost of Poor Quality (COPQ).

  • Lead root cause analysis and corrective action activities using quality tools such as 8D, 5 Why, Fishbone, and Pareto Analysis.

  • Partner with suppliers to improve quality performance and resolve issues.

  • Drive Lean Manufacturing and Six Sigma continuous improvement initiatives focused on reducing scrap, rework, and customer complaints.

  • Serve as the primary quality contact for customers and support customer audits and quality reviews.

  • Develop and mentor quality team members while fostering a proactive quality culture across the organization.

Qualifications

  • Bachelor's degree in Engineering, Manufacturing, Quality, Industrial Technology, or a related field (or equivalent experience).

  • 5+ years of quality leadership experience within a manufacturing environment.

  • Experience with ISO 9001 Quality Management Systems and audit leadership.

  • Strong understanding of quality tools, SPC, CAPA, root cause analysis, FMEA, PPAP, and control plans.

  • Experience with ERP/MRP systems and quality reporting tools.

  • Excellent leadership, communication, and problem-solving skills.

Salary Range: $100,000-$120,000

Benefits:

  • Health, dental, and vision, life, short/long term disability insurance

  • 401(k) offering

  • Paid time off and holidays (80 hours PTO)

  • Paid sick leave where applicable by state law.

LHH is a leader in permanent recruitment-and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn't a perfect match.

Equal Opportunity Employer/Veterans/Disabled

Pay Details: $100,000.00 to $120,000.00 per year

Search managed by: Matthew Kryca

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Numbers & Facts

LocationPark Ridge, IL
Salary$100,000–$120,000 Per Year

Skills

  • 8Dunmatched
  • Administrative Skillsunmatched
  • Analysis Skillsunmatched
  • Auditingunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Corrective Actionunmatched
  • Corrective and Preventative Action (CAPA) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Disability Insuranceunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Failure Mode and Effects Analysis (FMEA)unmatched
  • Human Resources Customer Serviceunmatched
  • ISO 9001unmatched
  • Improvement Metricsunmatched
  • Industry Standardsunmatched
  • Leadershipunmatched
  • Lean Manufacturingunmatched
  • Lean Six Sigmaunmatched
  • Logisticsunmatched
  • Maintain Complianceunmatched
  • Manufacturingunmatched
  • Mentoringunmatched
  • Operational Improvementunmatched
  • Performance Managementunmatched
  • Policy Implementationunmatched
  • Problem Solving Skillsunmatched
  • Procedure Implementationunmatched
  • Production Part Approval Process (PPAP)unmatched
  • Quality Assuranceunmatched
  • Quality Controlunmatched
  • Quality Managementunmatched
  • Quality Metricsunmatched
  • Regulatory Complianceunmatched
  • Root Cause Analysisunmatched
  • State Laws and Regulationsunmatched
  • Statistical Process Controlunmatched
  • Supply Chainunmatched
  • Vendor/Supplier Evaluationunmatched

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