Quality Manager

Overview

Oversees the quality assurance processes and ensures compliance with industry standards, customer expectations, and regulatory requirements. Collaborates with cross-functional teams to drive continuous improvement initiatives, resolves quality issues, and maintains quality management systems.

Responsibilities

• Maintains the organization's quality standards and ensures compliance with industry regulations and customer requirements.
• Identifies opportunities for process improvements and collaborates with teams across departments to implement changes that enhance product quality and reduce defects.
• Reviews and analyzes quality data, including production metrics, testing results, and customer feedback, to identify trends and areas for improvement.
• Conducts internal audits to ensure that quality processes align with regulatory standards and company policies. Supports external audits and prepares necessary documentation.
• Investigates quality issues and non-conformances, conducts root cause analysis, and works with relevant teams to implement corrective and preventative actions.
• Prepares reports, documentation, and quality metrics for internal stakeholders and external regulatory bodies. Ensures that all quality records are properly maintained.
• Ensures the quality of incoming materials meets company standards and resolves any quality-related issues with suppliers.
• Performs other duties as assigned.

• Qualifications

  • Strong knowledge of quality management systems (e.g., ISO 9001, Six Sigma).
  • Excellent problem-solving and analytical skills.
  • Ability to collaborate effectively across multiple departments and external partners.
  • Strong written and verbal communication skills, especially for technical documentation.
  • Knowledge of regulatory and industry standards within the relevant field.
  • Proficient in quality-related software and data analysis tools.
  • Bachelor’s degree in engineering, quality management, or a related field, or equivalent education and experience.

  Experience Requirements:

  • Must have experience in the metal manufacturing industry.
  • Must have demonstrative experience with continuous improvement and lean manufacturing.
  • Five years of experience in a quality assurance or quality management role.

   

  Preferred Qualifications:

  • 5+ years experience in sheet metal manufacturing
  • 5+ years experience managing people.