Quality Manager

Quality Manager (Confidential Search)

Job Details

Job Type: Full-time | Permanent | Onsite

Location: Greater Sacramento Area

Department: Quality

Compensation: Salaried | $122K - $151k

Note: We are not currently working with third-party agencies for this role.

About Our Company - We are a premier, high-precision industrial manufacturing partner delivering comprehensive, end-to-end solutions. Operating at the cutting edge of advanced engineering, we specialize in fabricating critical components and structural assemblies for sophisticated, high-specification global markets. Our cross-functional teams collaborate seamlessly to solve complex manufacturing challenges, supporting top-tier Original Equipment Manufacturers (OEMs). We are united by a shared dedication to operational excellence, helping our clients bring impactful technologies to life while fostering a dynamic and rewarding workplace culture.

Our production facility in the Greater Sacramento area serves as our primary hub for mechanical fabrication and machining. This site is uniquely equipped to handle robust industrial applications, for rapid-growth infrastructure and specialized commercial sectors.

About This Opportunity - The Quality Manager is responsible for overseeing the Quality Systems, Quality Engineering, and Quality Control departments for our metals fabrication business. This leadership position holds overall departmental responsibilities, interfacing directly with customers and suppliers regarding quality processes, standards, and improvements. The role has ultimate accountability for Product Quality, Regulatory Compliance, and Continual Process Improvement.

Key Responsibilities

• Team Leadership: Directly manage Quality Engineering as a working manager, acting as the site subject matter expert (SME) to improve processes and collaborate with cross-functional departments.
• Quality Control Oversight: Manage the Quality Control group, directing the inspector team to effectively detect, track, and resolve product quality issues on the production floor.
• Continuous Improvement: Utilize statistical techniques to detect trends, identify opportunities for improvement, and develop department inspection capabilities and efficiencies.
• Customer & Supplier Interface: Act as the "Voice of the Customer" during internal communications. Initiate and attend meetings with customers for continuous product/process improvement, cost reductions, and compliance mapping.
• Documentation & Standards: Review and revise work orders, create/review operating procedures, and develop Quality Management System (QMS) documentation under corporate guidance.
• Issue Resolution: Manage customer returns/complaints, non-conforming products, and defective materials, including the Material Review Board (MRB). Oversee disposition and root-cause corrective actions.
• QMS Compliance: Maintain strict compliance with the ISO 9001 Quality Management System standard and foster an organizational culture that understands high-quality manufacturing applications.

Requirements & Qualifications

• Education: Applicable Engineering Degree or equivalent technical discipline.
• Metals Experience: 10+ years of experience within a metals manufacturing environment or a similar highly engineered industrial sector.
• Quality & Compliance: 5+ years of progressive experience in inspection and quality assurance within a regulated manufacturing environment. Deep familiarity with QA/QC systems.
• Leadership Experience: 5+ years of direct people management experience.
• Technical Standards: Strong working knowledge of the ISO 9001 Quality Management System, its implementation, and the creation of operating procedures/work instructions.
• Metrology & Validation: Strong background in general inspection, product/process validation, and metrology, including the design of fixtures and utilization of advanced inspection tools.
• Finishing Knowledge: General background knowledge of standard industrial metal finishing processes (e.g., plating, painting, coating).
• Technical Skills: Possess strong computer literacy and proficiency with quality tracking software.

This position will be directly employed with a growing consumer services business with locations across the US. This role will be a full time, hybrid position required onsite Monday to Thursday, working from home on Fridays.