JOB DESCRIPTION
Job Title: Senior Quality Manger
Employment Classification: Regular Full-Time Exempt
Location: Plano, TX
About The Company:
Our Client is a global leader in electronic components and solutions, headquartered in Taiwan. Established in 1975, the company has built a strong reputation for innovation and manufacturing excellence across key areas such as power electronics, optoelectronics, automotive electronics, and cloud infrastructure solutions. Our Clientserves a diverse customer base worldwide, including top-tier technology companies, by delivering high-quality, reliable products that meet evolving industry standards and performance expectations.
With a strong emphasis on operational efficiency, quality management, and continuous innovation, our Client operates manufacturing and R&D facilities across Asia, Europe, and North America. The company is committed to sustainability, digital transformation, and advancing next-generation technologies while maintaining a customer-centric approach. Through its global footprint and engineering expertise, our Client continues to play a critical role in enabling modern electronics and supporting the growth of high-tech industries.
Key Responsibilities:
Quality Leadership & Strategy:
•Define and execute site and/or regional quality strategy aligned with client business objectives.
•Lead and mentor quality engineers, auditors, and inspectors to build a high-performing quality organization.
•Act as a key quality representative in executive, customer, and supplier engagements.
Quality Systems & Compliance:
•Own and maintain Quality Management Systems (QMS) in compliance with:
o ISO 9001 / IATF 16949 (automotive, if applicable)
o ISO 14001, ISO 45001 (as required)
Customer-specific quality requirements
•Lead internal and external audits;ensure timely closure of corrective actions.
•Ensure compliance with global regulatory and customer quality standards.
Manufacturing & Process Quality:
•Drive process capability improvement using Lean, Six Sigma, SPC, FMEA, and Control Plans.
•Oversee APQP, PPAP, and NPI quality readiness for new products and technologies.
•Lead root cause analysis (8D, A3, Fishbone) for internal and customer quality issues.
Customer Quality:
•Serve as escalation point for major customer quality concerns.
•Lead corrective and preventive actions to reduce escapes, complaints, and warranty issues.
•Monitor customer KPIs and drive continuous improvement in quality performance.
Supplier Quality:
•Partner with Supplier Quality teams to improve supplier performance and risk mitigation.
•Lead supplier audits, qualification, and continuous improvement initiatives.
•Drive cost-of-poor-quality (COPQ) reduction across the supply base.
Data & Continuous Improvement:
•Establish and track quality metrics (FPY, PPM, scrap, rework, COPQ).
•Use data-driven insights to prioritize improvement initiatives.
•Foster a culture of quality excellence and zero-defect mindset.
Qualifications and Requirements:
•Bachelor’s degree in Engineering, Quality, or related field (Master’s preferred).
•12–15+ years of experience in Quality within a manufacturing or electronics environment.
•7–8+ years of leadership experience managing quality teams and cross-functional initiatives.
•Strong expertise in:
o QMS (IATF 16949 / ISO 9001)
o Quality tools (SPC, FMEA, 8D, Six Sigma, CAPA)
o Process and product audits
•Proven experience in customer-facing roles and managing customer audits and escalations.
•Demonstrated ability to lead continuous improvement and operational excellence initiatives.
•Strong analytical, problem-solving, and decision-making skills.
•Excellent communication and stakeholder management skills.
•IATF 16949: 2016 certification strongly preferred.
Six Sigma (Green Belt/Black Belt) preferred.
Bilingual (English/Mandarin) is a plus.
Benefits:
•401(k)
Health, dental, and vision insurance
•Paid time off
•Vision insurance
Travel Requirement:
30% travel, subject to change based on business needs.