Quality of Life Officer

The Quality-of-Life Officer is a sworn law enforcement officer responsible for carrying out a combination of administrative, enforcement, and public service duties. This position supports the department's mission by:

• Investigating complaints from the public and outside agencies
• Conducting site inspections
• Issuing warnings or citations for violations
• ·Working with the community to resolve issues and maintain public safety

Quality-of-Life Officers play a key role in upholding City ordinances and ensuring community standards are met.

Essential Job Functions

• Investigate complaints received from residents, businesses, and outside agencies as they deal with quality-of-life issues.  If any operations are needed to be assigned this information will be forwarded to our Special Operations Division under Uniform Patrol.
• Conduct site inspections to ensure compliance with City codes and ordinances.
• Issue verbal and written warnings, citations, or other enforcement actions as appropriate.
• Provide information and guidance to the public regarding ordinances and regulations for compliance.
• Maintain accurate records, reports, and documentation of inspections, violations, and resolutions.
• Collaborate with community stakeholders to resolve issues and promote voluntary compliance.
• Assist with special events, traffic control, and public safety measures as needed.
• Represent the department in meetings, hearings, and community initiatives.
• Part Time Bailiff for Municipal Court
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Some knowledge of the relationship among the different offices and agencies involved in law enforcement.
• Basic computer ability that requires familiarity with software programs, including Word, Excel, and various software programs in use by the Department.
• Excellent verbal communication skills.
• Establish open and effective communication patterns with co-workers and members of the public via traditional and non-traditional forms of communication.
• To utilize various pieces of office equipment or other equipment related to job duties.

Education

High school diploma or GED required; Associate's or Bachelor's degree in Criminal Justice, Public Administration, or related field preferred.

Experience

• Minimum of one (1) year of experience in law enforcement preferred.
• Strong understanding of law enforcement practices, report writing, and criminal and traffic law.
• Proficient in Microsoft Office and able to learn and operate law enforcement databases and reporting software.
• Excellent communication and interpersonal skills.
• Demonstrates ability to work independently and manage time effectively.

License(s)

Possession of a valid Georgia driver's license.

Certification

Must be a certified peace officer in the State of Georgia, in good standing with the Georgia Peace Officer Standards and Training Council (POST).

This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.