Quality on the Floor Technician

• Provide real-time quality support on the manufacturing floor during blending, encapsulation, bottling, labeling, packaging, and related operations.
• Verify that manufacturing activities follow approved SOPs, batch records, and production instructions.
• Observe operations to identify risks, errors, or nonconformances and escalate concerns promptly.

• Review manufacturing batch record entries in real time to ensure accuracy, completeness, and Good Documentation Practices (GDP).
• Identify documentation errors, omissions, or deviations and coordinate corrections per procedure.
• Support production personnel with proper documentation execution and compliance expectations.

• Perform and document line clearance inspections prior to production startup and after product changeovers.
• Verify removal of previous labels, components, and product materials to prevent mix-ups and cross-contamination.
• Confirm correct product, label, lot number, expiration date, and packaging components are staged and approved for use.

• Verify label issuance and correct usage on the line (right product, right lot, right label, correct artwork, correct placement).
• Ensure packaging components, inserts, and shipping materials meet defined requirements before use.
• Immediately escalate labeling concerns or misprints to Quality leadership.

• Perform and document in-process checks including (as applicable):
  • Weight checks
  • Fill volume verification
  • Tablet/capsule appearance checks
  • Seal integrity checks
  • Torque checks
  • Metal detector verification
  • Product count checks
• Ensure in-process checks are completed on time and documented correctly.

• Collect and document in-process and finished product samples according to approved sampling plans.
• Maintain sample integrity and ensure samples are transferred properly to QC lab or retained as required.

• Identify and document manufacturing nonconformances and process deviations.
• Support investigation activities by gathering information, observing process steps, and documenting findings.
• Assist with corrective action follow-up and verification when needed.

• Enforce and support GMP requirements including sanitation, hygiene, PPE compliance, and controlled material handling.
• Monitor floor cleanliness and ensure workstations remain organized and inspection-ready.
• Ensure product is protected from contamination and improper handling throughout production.

• Communicate directly with Production leadership regarding quality observations, corrective needs, and compliance issues.
• Partner with Warehouse and Production to ensure correct material status is maintained (quarantine, approved, rejected).
• Support daily production meetings or floor check-ins when requested.

• Perform other duties as assigned by Quality leadership to support operational needs and business priorities.

• High school diploma or GED required; Associate’s or Bachelor’s degree preferred.
• 1–3 years of experience in a manufacturing environment preferred (dietary supplement, food, pharmaceutical, or regulated industry strongly preferred).
• Experience with batch record documentation, labeling operations, packaging lines, or GMP environments strongly preferred.

• Strong attention to detail and ability to detect errors before they become product issues
• Strong understanding of manufacturing flow, labeling practices, and material control concepts
• Ability to follow written procedures and enforce compliance expectations respectfully and professionally
• Strong communication skills and confidence working directly with production teams
• Ability to manage multiple tasks in a fast-paced manufacturing environment
• Comfortable working in production areas with equipment, noise, and frequent movement
• Proficient with basic computer skills and documentation systems (Word/Excel preferred)

• Work is performed primarily in a manufacturing environment onsite. 
• Must be able to stand and walk for extended periods.
• Must be able to lift and carry up to 40 pounds as needed.
• Exposure to powders, noise, machinery, and temperature variation may occur.
• Must be able to wear required PPE (hairnets, gloves, lab coats, masks, etc.).

• Standard schedule is Monday–Friday, with flexibility based on production demands.
• Overtime may be required during peak production periods.

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