General Description Prepare, verify and update PFMEA, CP and Operator Instructions.Perform process, product and roving audits to ensure compliance with CP.Monitor and maintain SPC parameter selection, review and monitoring.Submit PPAP and obtain customer approvals, including Engineering Change.Act as facilitator of customer and plant APQP process for quality related items.Conduct problem root‑cause analysis and resolution using 5Y analysis and 8D reporting.Analyze failure, customer return and defect data.Support the Production Department with problem solving, decision making and creation of border samples.Assist with creation and validation of error‑proofing within Production Processes.Disposition suspect parts held for QE review (control of non‑conforming parts).Disposition customer rejections and charge‑backs, review and control using SAP.Enter customer complaint reports into SAP and create 8D in SAP as applicable.Support training of Quality Technicians and Quality Auditors.Develop gage concepts, measurement plans and gage instructions.Other duties as defined by the Quality Manager.Qualifications Bachelor's degree in Engineering, Quality, Manufacturing or a related field preferred.Minimum of 4 years of experience in a Quality Engineering or related role within the automotive industry.Strong knowledge of APQP, PPAP, PFMEA, Control Plans, SPC, MSA and problem‑solving methodologies.Experience leading root‑cause investigations and corrective actions using 5 Why, 8D and other quality tools.Working knowledge of Ford customer requirements, including Schedule A, Ford Portal, PPAP submissions, ISO/TS 16949/IATF 16949 and Q1 requirements.Experience managing customer complaints, customer returns and non‑conforming material processes.Familiarity with quality auditing processes, including process, product and layered/roving audits.Knowledge of SAP or other ERP systems preferred.Experience with Engineering Changes (ECN/ECR) and customer approval processes.Ability to develop measurement plans, gage concepts and error‑proofing solutions.Knowledge of injection molding and/or blow molding processes is a plus.Strong analytical, communication and problem‑solving skills.Ability to work effectively in a cross‑functional manufacturing environment and support production teams.#J-18808-Ljbffr