DEPARTMENT: Quality REPORTS TO: Quality Assistant Manager CLASSIFICATION: Non-Exempt
About the role
Support on-site customer plants by performing day-to-day rework on Wire Harnesses while negotiating/disputing issues that are categorized as ISD (In System Damage).
Position is in West Point, GA - some limited travel to Montgomery, AL is required.
Responsibilities
· Provide assistance and support to prevent serious issues such as downtime or any other inconvenience to customer. · Work with management to improve/provide feedback regarding quality control processes/procedures at manufacturing plants via CCRs, Daily Logs, Group Chats. · Participating in regular staff meetings to discuss quality issues and concerns with customer. · Serve as a liaison between management and the customer. · Monitor the progress of sorting activities while at the customer facility (ex. VPC, Yard, GA). · Ensure company's products and processes meet established quality standards. · Identify shortfalls, develop corrective measures, and implement quality control systems. · Follow all protocols per customer requirements along with KL Employee Handbook. Traveling is required
Essential Skills
· Experience in quality engineering, quality assurance, or a similar role. · Proficient in Microsoft Office Excel and PowerPoint. · Strong analytical and problem-solving skills. · Good interpersonal relationships skills.
Preferred Skills
· Experience in Manufacturing/Automotive Plant. · Experience with Wire Harnesses. · Experience in project management in a team environment.