Tier One Supplier to Hyundai is seeking a new team member!! Company offers great benefits!!!
Schedule:10:30 pm - 6:30 am Sunday - Thursday
RESPONSIBILITIES:
Manage professional relationship with customer while housed in customer assembly plants.
Provide knowledge and expertise of manufacturing process to customer.
Address quality concerns for all products and minimize impact on customer satisfaction and customer rating
Facilitate communication to address customer concerns by leveraging all appropriate resources
Be on call 24 hours a day, 7 days a week
Conduct initial investigation for all concerns reported at customer assembly plants and provide detailed information to appropriate team members to conduct analysis and root cause the issues.
Manage containment of parts at customer assembly plants and provide daily information for containment and cost status.
Initiate Problem Resolution for customer concerns and support the problem resolution teams
Present six panel reports to customer, follow up on warranty claims, review charge backs and dispute down time when it is need it.
Follow up engineering changes, approvals and trials runs.
Performs other duties as assigned by Sr. Quality Manager.
REQUIREMENTS:
·BS/BA or equivalent experience
·Requires 5+ years experience.
·Excellent written and verbal communication skills.
Ability to understand and follow written and verbal instructions
Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
Snapshot of Our Benefits and Culture
A full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, Company Paid Insurances, 401K, Paid Holidays and more.
A casual work environment – no suit and tie.
Professional development opportunities available.
A culture where team members are encouraged to share ideas and individual opinions
Ultimately, we're looking for talent who is interested in furthering his/her career in our organization.
Numbers & Facts
Location
West Point, GA
Industry
Staffing/Employment Agencies
Company Size
50 to 99 employees
Year Founded
1959
Website
http://www.careerpersonnelservice.com/
About Company
We provide the experience that leads.When you have an immediate need for personnel, the most important thing is experience – from the employees, but just as importantly, from those who provide the employees.And when you’re a talented professional ...
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Skills
Analysis Skillsunmatched
Chargebacksunmatched
Communication Skillsunmatched
Cost Controlunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer Satisfactionunmatched
Manufacturing Assemblyunmatched
Manufacturing/Industrial Processesunmatched
On Callunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Quality Engineeringunmatched
Quality Managementunmatched
Root Cause Analysisunmatched
Writing Skillsunmatched
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