The Quality Specialist is a hands-on shop-floor role on Starship, focused on MRB, FOD and tool control, measurement, and cleanliness. You will process non-conforming hardware from receipt through disposition and outbound flow. Additional responsibilities include training production on Issue Tickets and working with the Build Reliability Engineering (BRE) team.
RESPONSIBILITIES:
Receive MRB hardware from Incoming, stage it on racks, and process it through MRB
Review Issue Tickets and rejection paperwork on receipt; get senders to fix bad info or wrong routing
Coordinate logistics with on-site and off-site teams for nonconforming material delivery
Get dispositions from Engineering (Repair, Use As Is, Scrap & Destroy, etc.)
Keep outgoing hardware moving to workcenters, other sites for rework, or scrap
Process hardware with laptops, cameras, and iPads; paint, tag, remove stickers, and apply scrap markings
Keep documentation and tracking accurate; audit Issue Tickets for rationale, deviation docs, and disposition verification
Help quarantine suspect product and update production leadership on containment and disposition status
Implement and audit FOD and tool control
Use measurement tools and devices for inspection and verification
Support cleanliness inspectors on criteria, measurement, and documentation
Write simple visual instructions when needed (test plans, OP instructions, infographics)
Train production on Issue Tickets, documentation, and repeat failures/escapes
Work with the BRE team on quality issues and inspection methods
BASIC QUALIFICATIONS:
High school diploma or equivalency certificate
PREFERRED SKILLS AND EXPERIENCE:
2+ years of experience in an engineering, manufacturing, or quality field
Prior experience in quality, inspection, MRB, non-conformance processing, or manufacturing
FOD and tool control experience
Hands-on use of measurement tools and devices
Strong computer skills (laptops, iPads, cameras, and digital systems)
Working knowledge of Microsoft Office (Outlook, Word, PowerPoint)
High attention to detail
Comfortable working hands-on with hardware (painting, labeling, sticker removal, physical organization of parts)
Forklift experience (SpaceX will train and qualify)
Comfortable working with Engineering, senders, and material handlers
Can explain work with simple visual instructions (test plans, OP instructions, infographics)
Ability to read and interpret design drawings and CAD models
Experience with AS9100, ISO 9001, or similar QMS
Knowledge of quality tools such as root cause analysis, corrective action, and problem-solving methods
ADDITIONAL REQUIREMENTS:
Ability to lift up to 25 lbs. unassisted and to stand for extended periods
Flight hardware typically is built at height or in tight quarters, and physical dexterity is required
Ability to perform job duties that require standing, kneeling, crouching, twisting upper body, working in cramped positions in small openings, and climbing hand over hand
Must be able to work all shift hours, overtime, and weekends as needed