Job Description: Quality Supervisor ROLE PURPOSE/POSITION SUMMARY: The Quality Supervisor is responsible to provide direction to the quality department in the areas of safety, service, performance, quality, and leadership. Will ensure that the quality of all products produced within the production facility will be done so in a safe and wholesome manner. Develop and maintain policies, procedures, and documentation that assure the highest level of quality and customer satisfaction. KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:
Provide leadership, direction, and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices, and customer service
Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service
Establish and review HACCP programs
Conduct Customer, regulatory, and in-house audits
Monitor plant performance and develop/implement action plans to understand and address areas of concern
Maintain a clear understanding of customer requirements
Develop and maintain operational quality standards, batch sheets, and specification sheets
Adherence to all customer Quality policies and procedures as stated in the customer's manuals
Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect
Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met
Assist in the development, implementation, review, and maintenance of the SQF 2000 System
Ensure that job descriptions for those responsible for food safety are documented and include provision to cover for the absence of key personnel
Ensure that food safety fundamentals and safety plans are reviewed when changes are made which may affect food safety
Ensure records are reviewed and reasons for change of documents, validations and changes to the SQF system shall be maintained
As the SQF Practitioner, ensure changes are validated
Report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problems