Quality Systems and Sustaining Engineer

Madden Industrial Craftsmen is seeking a Quality Systems & Sustaining Engineer for a long-term day shift opportunity with a precision manufacturer in Tigard, OR serving semiconductor, aerospace, industrial, and high-technology customers. The Quality Systems & Sustaining Engineer owns the ISO 9001 Quality Management System, leads corrective action and root cause investigations, manages the calibration program, and serves as the primary quality interface with customers.

PAY: $31.25-$36.54/hr

Quality Systems & Sustaining Engineer Responsibilities:

• Serve as the primary owner, internal champion, and subject matter expert for the ISO 9001 Quality Management System.

• Lead and coordinate internal audits, external certification audits, surveillance audits, and customer audits; develop audit schedules, plans, and reports, and verify effectiveness of corrective actions.

• Facilitate Management Review meetings and support quality objective development, tracking, and reporting to leadership.

• Lead investigations for internal nonconformances, customer complaints, supplier quality issues, and RMAs.

• Develop and manage corrective and preventive actions (CAPA) using 8D, 5 Why, Fishbone, and Pareto analysis; track metrics and eliminate repeat escapes.

• Lead Material Review Board (MRB) activities and coordinate disposition of nonconforming material.

• Serve as the primary quality interface with customers; prepare and submit customer 8D reports and corrective action responses within required timeframes.

• Manage customer RMA investigations, quality surveys, scorecards, and portal submissions; support First Article Inspection (FAI) activities per AS9102.

• Own and administer the calibration program for all inspection, test, and measurement equipment, including external vendor coordination, scheduling, records, and audit documentation.

• Support Measurement System Analysis (MSA) and Gage R&R initiatives.

• Lead continuous improvement initiatives targeting scrap reduction, rework reduction, yield improvement, and cost of quality using Lean and Six Sigma tools (kaizen, value stream mapping, poka-yoke).

• Serve as the primary technical writer for quality procedures, work instructions, forms, and SOPs; manage document control, approval workflows, and revision history.

• Own and maintain the training matrix as part of the Engineering Change Order (ECO) process.

• Support process validations, qualification activities, and new product introductions.

• Monitor and report key quality performance indicators (KPIs) to management on a regular cadence.

• Other duties as requested.

Quality Systems & Sustaining Engineer Qualifications:

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Engineering, Mechanical Engineering, or related technical field

• Minimum 5 years of Quality Engineering experience in a manufacturing environment (aerospace, semiconductor, precision machining, or high-technology manufacturing preferred)

• Demonstrated experience owning and maintaining an ISO 9001 Quality Management System

• Experience leading or participating in certification, surveillance, and customer quality audits

• Proven experience managing corrective action investigations and preparing customer 8D responses

• Experience owning and managing a calibration and metrology program

• Strong technical writing skills and hands-on document control experience

• Strong understanding of root cause analysis methodologies: 8D, 5 Why, Fishbone, Pareto, FMEA

• Ability to interpret engineering drawings, specifications, and GD&T

• Proficiency with MS Office 365 and ERP/MRP systems

• ASQ CQE/CQA certification and Six Sigma Green or Black Belt preferred

• Experience with SPC and process capability analysis preferred

• Ability to lift and carry 35 lbs.

Benefits:

• $31.25-$36.54/hr

• Medical

• 401(K) with match

• Paid Sick Leave

• Paid Holidays