AS 9100, Auditing, Calendar Management, Continuous Improvement, Corrective and Preventative Action (CAPA) Systems, Data Analysis, Document Control, Document Management, Documentation, External Audit, Follow Through, ISO (International Organization for Standardization), ISO 14001, ISO 9001, Internal Audit, Machine Tool, Manufacturing, Materials Engineering, Problem Solving Skills, Procedure Development, Process Improvement, Programmable Logic Controller (PLC), Purchasing/Procurement, Quality Control, Quality Engineering, Quality Management, Quality Metrics, Registrar, Risk Analysis, Software Administration, Software Validation, Stock Market, Systems Administration/Management, Trend Analysis, Vendor/Supplier Evaluation
New Bedford, Massachusetts
Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.
We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.
The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.
Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.
Responsibilities:
Quality Systems Lead
Location: New Bedford, MA
Here’s a role for someone who actually enjoys a well-run quality system—and knows it’s more than just paperwork and audits.
You’ll be joining a business where quality standards aren’t optional. They’re central to how things get done. Your job is to keep those systems tight, compliant, and genuinely useful (not just a box-ticking exercise).
The Role
You’ll work closely with the Quality Manager to keep the Quality Management System running smoothly and improving over time. That means audits, CAPAs, document control, and making sure everything lines up with standards like ISO and AS9100.
Day to day, you’ll be hands-on—running audits, managing corrective actions, keeping documentation clean and controlled, and making sure the business is always audit-ready (and not scrambling the week before).
Key Responsibilities
- Manage the CAPA system—create, track, verify, and follow through
- Analyse CAPA data to spot trends and drive improvements
- Plan, schedule, and run internal audits across ISO 9001, ISO 13485, ISO 14001, NADCAP, and AS9100
- Lead and coordinate external and third-party audits (including registrar visits)
- Handle audit prep—communications, documentation, and follow-ups
- Support supplier audits alongside Purchasing
- Carry out process audits across production to identify gaps and risks
- Develop and maintain training and certification systems, including NADCAP-specific requirements
- Support software validation activities (think Excel tools, internal systems, and more)
- Create and maintain procedures, work instructions, and quality documentation
- Oversee document control—updates, distribution, tracking, and retention
- Maintain technical libraries, controlled documents, and record systems
- Keep part number and tooling master lists accurate and up to date
- Support continuous improvement across the quality system
About You / What You’ll Bring
- A degree in a relevant field (Quality, Engineering or similar)
- 3–5 years’ experience in a quality or compliance role
- Strong working knowledge of ISO standards (9001, 13485, 14001, AS9100 ideally)
- Experience managing CAPA systems and internal audits
- Confidence leading audits and dealing with external auditors
- Solid understanding of document control and quality systems
- Analytical mindset—you’re comfortable digging into data and spotting patterns
- Organised and detail-focused, without losing sight of the bigger picture
- Able to work across departments and keep things moving
Nice to Have
- Lead Auditor certification (ISO 9001 or AS9100)
- Experience with NADCAP requirements
- CMI certification
- Exposure to software validation processes
What You’ll Get
- A hands-on role with real ownership of the quality system
- Exposure to multiple quality standards and audits
- A chance to shape and improve processes—not just maintain them
- A stable environment where quality actually matters
If this sounds like your kind of role, apply now.
Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, and toxic caustic chemicals. The noise level in the work environment is usually moderate.