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Quality Systems Manager

The Judge Group

Springfield, MA

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JOB DETAILS
SALARY
$120,000–$150,000 Per Year
SKILLS
8D, Analysis Skills, Auditing, Best Practices, Communication Skills, Continuous Improvement, Corrective Action, Cross-Functional, Data Analysis, External Audit, ISO (International Organization for Standardization), ISO 9001, Internal Audit, Leadership, Maintain Compliance, Manufacturing, Multitasking, Operations Management, Organizational Skills, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Product Support, Project/Program Management, Quality Management, Quality Metrics, Regulations, Regulatory Requirements, Risk Analysis, Risk Management, Root Cause Analysis, Systems Administration/Management, Technical Writing, Training/Teaching, Trend Analysis, United States Citizen
LOCATION
Springfield, MA
POSTED
Today
Title: Quality Systems Manager

Location: Springfield, MA area *Full relocation assistance provided!

Salary: $120K - $150K+ Benefits

Job Type: Direct hire, full time *Must be US Citizen*

Position Summary

The Quality Systems Manager is responsible for developing, implementing, and maintaining a robust Quality Management System (QMS) within a manufacturing environment. This role ensures compliance with ISO 9001 standards, customer requirements, and applicable regulatory or industry specifications. The position serves as a key cross-functional leader, collaborating across multiple business units to align, standardize, and continuously improve processes that support product quality, operational efficiency, and compliance.

Key Responsibilities
  • Lead the alignment, integration, and standardization of quality processes across multiple business units to ensure consistency and operational efficiency
  • Ensure quality systems comply with ISO standards, customer requirements, and applicable regulatory specifications
  • Collaborate with cross-functional teams to develop, document, and define organizational processes
  • Identify deviations from quality standards and implement effective corrective and preventive actions
  • Drive continuous improvement initiatives to enhance QMS effectiveness and reduce defects
  • Facilitate cross-functional workshops and stakeholder meetings to promote process harmonization and best-practice sharing
  • Oversee internal audit programs and ensure ongoing audit readiness
  • Act as the primary point of contact for external audits (e.g., customer, regulatory, or third-party audits)
  • Monitor QMS performance using metrics and data analysis; identify trends and improvement opportunities
  • Provide training and guidance on QMS requirements, procedures, and quality standards
  • Support risk management activities, including process risk assessments and mitigation planning
Candidate Profile
  • Strong working knowledge of ISO 9001:2015 with a history of successful audits
  • Familiarity with regulated or standards-driven manufacturing environments
  • Proven ability to lead cross-functional collaboration and influence stakeholders
  • Strong organizational, documentation, and technical system skills
  • Excellent communication, facilitation, and leadership abilities
  • Experience supporting internal and external audits and compliance activities
  • Ability to manage multiple priorities in a fast-paced manufacturing environment
  • Strong analytical and problem-solving skills, including root cause analysis methodologies (e.g., 8D, Fishbone, 5 Whys)
Education & Experience
  • Minimum of 5 years of experience in a quality leadership role within a manufacturing or industrial environment
  • Proven experience leading quality management systems, audits, and certification activities
  • Bachelor's degree or equivalent combination of education and relevant experience
  • Professional quality certification (e.g., ASQ or equivalent) strongly preferred
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About the Company

T

The Judge Group

The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.

The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1970
WEBSITE
https://www.judge.com

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