Quality Technician 2

Compensation:

$25.00 - $28.00 per hour

Pay will be determined based on experience, education, and certifications.

What You'll Do:

• Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
• You will foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
• Perform audits of the quality management system; perform process and product audits
• Lead root cause analysis and implementation of corrective actions
• Maintain line quality metrics and dashboard and participate in quality reviews
• Monitor and review CTQ / SPC / Error Proofing Controls at every level
• Collect, analyze, and report data and participate in improvement projects
• Assist with training the plant associates in the QMS and TQM principles
• Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
• Participate in plant trials, write reports and generate improvement ideas
• Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
• Participate and support SSB corporate quality initiatives

How You'll Do It:

• Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
• Knowledge of basic measuring tools (Caliper, tape measurer, carpenter’s square)
• Auditing (execution, reporting, corrective action)
• Results oriented/Sense of Urgency
• Root cause analysis (5 Why analysis, cause and effect diagrams, A3, QPS)
• Supplier Quality, Internal Quality KPIs, Employee Quality Trainings

General Competencies:

• Results Focus
• Project Management
• Teamwork
• Quality
• Problem Solving/Analysis
• Continuous Improvement
• Productivity Improvement
• Process Excellence
• Organized and Logical/Process Thinking
• Strong Communication (written, verbal, presentation)
• Customer Focused
• Process Oriented
• Adaptability and Driving Continuous Improvement

What You'll Bring:

Required

• HS diploma or GED

• One to three years in manufacturing

• two to three years in a quality role

• Proficient in MS Office (Word, Excel, Power Point)

• Must be able to read, write, and speak English

• Must be at least 18 years or older

Preferred

• Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
• Lean training / certification
• Have or be prepared to work towards Certified Six Sigma Yellow / Green Belt

Key Relationships

• Plant Manager, CI&QA Manager, Material Manager, Production Manager, Production Supervisors, Maintenance Techs, Production Scheduler, HR 

Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

• Health, Dental, and Vision

• Annual employee contribution to HSA

• 401K with company match

• Paid Time Off / Vacation

• 12 company holidays

• Sick days

• Company paid short- and long-term disability

• Paid parental leave

• Discount programsincludingFriends and family discounts

• Referral Bonus

• Tuition Reimbursement

You should be proficient in:

• Troubleshooting Skills
• 5 Why (Root Cause Analysis Method)
• Kaizen
• Experience in a Manufacturing Environment
• Microsoft Excel

Machines & technologies you'll use:

• Coordinate Measuring Machine (CMM)
• Calipers and Micrometers
• Quality Control Software