Quality Technician I

Description

What You Will Be Doing:

• Conducts routine and nonroutine analyses of in-process materials, raw materials, part samples, finished goods, or process samples.
• Calibrates, validates, or maintains simple laboratory equipment.
• Compiles laboratory test data and performs appropriate analyses.
• Completes the documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
• Evaluates analytical methods and procedures to determine how they might be improved. 
• Identifies quality problems and recommends solutions.
• Interprets test results, compares them to established specifications and control limits, and makes recommendations on the appropriateness of data for release.
• Investigates or reports questionable test results.
• Monitors testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.
• May perform validations or transfers of analytical methods according to applicable policies or guidelines.
• Participates in out-of-specification and failure investigations and recommends corrective actions.
• Prepares or reviews required assembly method documentation, including quality or inspection requirements or reports.
• May receive and inspect raw materials and data to ensure accuracy and regulatory compliance.
• Writes or revises standard quality control operating procedures.
• Develops and qualifies new testing methods.
• Ensures that lab cleanliness and safety standards are maintained.
• Identifies and troubleshoots equipment problems.
• Participates in internal assessments and audits as required. Performs visual inspections of finished products.
• Assists production departments with problem investigation and quality lab measurements.
• Supplies quality control data necessary for regulatory submissions.
• Assists in process capability studies.
• Participates in internal assessments and audits.
• Writes technical reports or documentation such as deviation reports, testing protocols, and trend analyses. 
• Inputs RMAs into the database, distributes product returns to manufacturing supervises, and closes out when the process is completed.
• Interfaces with suppliers (via phone and/or e-mail) to resolve issues with incoming QA inspections.
• Performs other related duties as required or assigned.

What You Need:

• Writes routine reports and correspondence.
• Effectively presents information and responds to questions from groups of managers and/or customers.
• Works with mathematical concepts such as probability and statistical inference and fundamentals of algebra, geometry, and trigonometry, and geometric dimensioning and tolerancing. 
• Solves practical problems and deals with a variety of known variables in situations where only limited standardization exists.
• Interprets a variety of instructions furnished in written, oral, or diagram formats.
• Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
• Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
• Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
• Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).

• Equivalent of four years of high school (required).
• Zero to three years of relevant education or experience in manufacturing, engineering technology, or a related field (required).

• ISO 9001 orientation program.
• Internal QMS auditor training.
  
  

Why Work at Franklin Electric?

• Generous paid time off & holidays
• Vacation Time
• Paid parental leave & on-site motherhood rooms
• 401(k) with matching & service contributions 
• Health, dental, vision, life insurance
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Professional development assistance
• Health & wellness programs
  Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.