Quality Technician

Description:

 

Homestyle Direct (“HSD”) is an emerging and rapidly growing Food-as-Medicine home-delivered meal company dedicated to delivering high-quality, delicious, and healthy prepared meals to Medicaid and Medicare beneficiaries nationwide. The company was founded in 1997 in Twin Falls, ID, where it has grown substantially and is expected to exceed $50M in revenue and $10M in EBITDA in 2024. The Company produced and transported ~6 million meals in 2023. Meals are currently procured, warehoused, assembled, packaged, labeled, frozen, and shipped from the company's HQ in Twin Falls, ID. However, due to recent growth, HSD plans to expand operations by opening an additional facility in the Southeastern United States in 2024.

The Quality Technician plays a vital role in monitoring and maintaining all aspects of product safety and quality that enhance the customer experience and our food safety adherence. As such, the Technician performs multiple checks on product in finished goods form and as product is processed to meet our internal standards for food safety and quality. Feedback to quality process owners (e.g. operations technicians and management) with immediate corrective actions implemented is the primary means of ensuring process quality and, subsequently, a high integrity product.

Responsibilities:

• Conduct regular quality monitoring checks to verify that all product meet customer and legal requirements. (i.e. weight control, seal monitoring, metal detection, meal configuration).
• Daily temperature checks in the production cooler/freezer and shipping freezer.
• Monitor chemicals used for cleaning and sanitation.
• Support the receiving process by monitoring incoming raw materials, inspection of carriers and support inventory control.
• Environmental Monitoring Program testing.
• Ensure sanitation of the facility is in compliance with food safety requirements.
• Monitor critical control point temperatures throughout the production process to ensure temperatures are meeting the standards outlined in the company’s HACCP plan.
• Monitoring use and highlighting for disposal of aging finished product or work in progress.
• Collaborate with colleagues in Supply Chain, Operations, and Quality functions to continually improve capability and process efficiency.
• Make decisions concerning product quality, including shutting down the line when processes do not conform to specifications.
• Other duties – to help production when needed, cleaning, etc.

Requirements:

 Qualifications & Education Requirements:

• A fine attention to detail
• Effective problem-solving skills
• Accurate data and record keeping skills
• Ability to multitask
• Capable of leaning food safety and HACCP principles
• Physical endurance and the ability to stand for long periods of time
• Capable of leaning food safety and HACCP principles