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Position Summary
Morton Industries, LLC is adding a Quality Technician- Operational Excellence to support Destination 2030 alongside the Quality Engineer- Operational Excellence role. This is a net-new position dedicated to Operational Excellence activities across the full arc of the strategy, rather than a single facility or objective. The Quality Technician executes standardized defect data collection, facilitates and documents monthly Quality Circle sessions, and validates error-proofing solutions on the floor - the hands-on, on-the-ground counterpart to the Quality Engineer's design and root-cause work. Together, the two roles turn Destination 2030's Reduced Defects objective into daily shop-floor practice, while also feeding data discipline that benefits On-Time Delivery and building capability under Employee Development.
Key Responsibilities
- Execute standardized defect data entry and conduct routine data audits across assigned production lines to keep Epicor Quality module records accurate and complete
- Facilitate and document monthly Quality Circle working sessions, capturing root-cause findings, countermeasures, and action items
- Support in-process checks and validate that error-proofing (poka-yoke) devices are functioning as designed on the shop floor
- Feed defect and Quality Circle outcomes into the facility's Quality Dashboard and the quarterly company-wide scorecard
- Assist the Quality Engineer in piloting and validating new error-proofing solutions before facility-wide rollout
- Maintain visual management boards and shift-floor communication of quality metrics
- Assist in training operators on standardized work instructions and new inspection procedures
- Travel periodically across MNO, MSO, MTN, MTX, MEP, and MDAL to support Quality Circle facilitation and defect-data standardization (estimated 15-25%)
Required Qualifications & Skills
Education
- High school diploma or GED required; Associate's degree in Quality, Manufacturing, Industrial Technology, or a related technical field preferred
- ASQ Certified Quality Technician (CQT) or Six Sigma Yellow/Green Belt a plus
Experience
- 2-4 years of experience in a quality, manufacturing, or production environment, preferably within welding, machining, or metal fabrication
- Hands-on experience with inspection equipment and basic root-cause tools (5-Why, fishbone diagrams)
- Experience with ERP-based quality or non-conformance data entry; Epicor experience a plus
- Prior experience supporting or participating in Quality Circles, Kaizen events, or similar continuous-improvement activities a plus
Technical Skills
- Basic blueprint/print reading and familiarity with GD&T fundamentals
- Comfortable with data entry and basic reporting in Epicor and Microsoft Office suite of tools (Excel, Word, PowerPoint, etc.)
- Working understanding of common defect types in machining, welding, and fabrication processes
- Familiarity with visual management and 5S practices
Soft Skills
- Comfortable facilitating group discussions among operators, technicians, and supervisors
- Clear, organized note-taking and documentation habits
- Detail-oriented, with a strong sense of ownership over data accuracy and completeness
- Team-oriented, approachable, and effective at building trust on the shop floor
- Self-directed and reliable working across multiple lines or facilities with minimal supervision
Work Environment & Physical Requirements
- Primarily based at an assigned Central Illinois facility, with continuous, sustained presence on the production floor (safety glasses, hearing protection, and other PPE required per site policy)
- Periodic travel (estimated 15-25%) to other Morton Industries facilities (MNO, MSO, MTN, MTX, MEP, MDAL)
- Ability to stand, walk, bend, and move through production areas for extended periods; occasional lifting up to 35 lbs