Quality Technician (With a Focus on Special Process)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promote and support a culture of safety, compliance, accountability, and continuous improvement.
• Coordinate and support compliance activities associated with special processes (e.g., dip brazing, vacuum brazing, heat treatment, and chemical processing).
• Ensure compliance with AMS2750 and other applicable customers, industry, and internal requirements related to furnace operation and process control.
• Coordinate and maintain schedules for Temperature Uniformity Surveys (TUS), System Accuracy Tests (SAT), furnace calibrations, and other required compliance activities to minimize production interruptions.
• Review and support approval of furnace production loads for special processes including brazing, solution heat treatment, and aging operations.
• Validate furnace and process readiness prior to production processing activities.
• Maintain detailed and accurate records associated with special process compliance activities including TUS, SAT, calibrations, certifications, furnace documentation, and validation records.
• Manage special process documentation in accordance with document control requirements, ensuring records are properly maintained, secured, and readily accessible.
• Generate and analyze metrics related to special process performance, compliance activities, and recurring issues to identify trends and improvement opportunities.
• Collaborate with Manufacturing, Engineering, Quality, Procurement, and Operations to communicate issues, coordinate corrective actions, and ensure timely resolution of compliance concerns.
• Support the identification, investigation, processing, and disposition of nonconforming material associated with special processes, including customer returns and internal quality issues.
• Assist with root cause investigations and corrective action activities to reduce risk of recurrence and improve process reliability.
• Support visual management and organization of special process areas to improve product flow, status visibility, and operational efficiency.
• Exercise stop-work authority when process compliance, product integrity, or customer requirements are compromised or at risk.
• Ensure access to controlled documents and records follows established security and "need-to-know" protocols.
• Support customer audits & customer reviews, internal and external certification audits (e.g. Nadcap, AS9100, etc.) as well as any compliance assessments related to special process compliance.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS:

• High School Diploma or General Education Degree (GED) required.
• Working knowledge and experience with AMS2750 requirements required.
• Experience with AS9100 and/or ISO9001 quality systems required.
• Experience supporting aerospace manufacturing environments required.
• Knowledge of Temperature Uniformity Surveys (TUS), System Accuracy Tests (SAT), and calibration requirements required.
• Ability to read, interpret, and apply technical specifications, procedures, customer requirements, and industry standards.
• Strong organizational skills with high attention to detail and documentation accuracy.
• Ability to coordinate cross-functional activities and drive actions to closure with minimal supervision.
• Strong communication and interpersonal skills with the ability to work effectively across multiple departments and levels of the organization.
• Proficient with Microsoft Office applications including Excel, Word, and PowerPoint.
• Ability to work independently and prioritize activities in a fast-paced manufacturing environment.

PREFERRED QUALIFICATIONS:

• Associate degree or technical certification in Manufacturing, Quality, Engineering Technology, or related field preferred.
• Experience supporting dip brazing, vacuum brazing, heat treatment, or chemical processing operations preferred.
• Experience with Nadcap special process requirements preferred.
• Experience with root cause corrective action investigations preferred.
• Experience generating and analyzing process performance metrics preferred.
• Experience with furnace load validation and thermal processing documentation preferred.
• Previous experience supporting customers or regulatory audits preferred.

WHAT WE OFFER:

• Medical, dental, and vision insurance
• Generous Paid Time Off (PTO)
• Additional 40 hours of Sick Time
• Paid Parental Leave
• Competitive 401(k) plan with employer matching contributions
• Education reimbursement program for professional development
• Relocation assistance for eligible roles
• Climate-controlled facility