AT&T Agent (Wireless)

Pinnacle Partners Management, Inc. is rewiring how Denver thinks about connectivity—and we need a AT&T Agent (Wireless) who leads with empathy. The AT&T Agent (Wireless) shares the power of Quantum Fiber: symmetrical multi-gig speeds, business-grade uptime, and seamless coverage for every smart device.

As a AT&T Agent (Wireless), you're an ambassador for better connectivity! The AT&T Agent (Wireless) qualifies potential partners who are ready for an upgrade, nurtures these new relationships with warmth, and introduces them to the life-changing benefits of fiber-optic speed and reliability.

Key Responsibilities of the AT&T Agent (Wireless)

• Qualify leads from sales and marketing campaigns and inbound inquiries into verified sales opportunities for Quantum Fiber.
• Engage prospects through calls, emails, and outreach to introduce Quantum Fiber internet, bundled packages, and enterprise connectivity solutions.
• Conduct needs assessments to recommend tailored Quantum Fiber plans aligned with residential and business requirements.
• Maintain CRM records of prospect activity, sales milestones, and feedback to support retention, compliance, and reporting accuracy.
• Collaborate with sales, operations, and technical teams to ensure seamless onboarding, timely activations, and reliable account management.
• Monitor telecom market trends and competitor activity to refine outreach strategies, strengthen Quantum Fiber’s positioning, and drive sustainable growth.

Minimum Qualifications of the AT&T Agent (Wireless)

• High school diploma or GED required; Associate’s or Bachelor’s degree in Business, Communications, Marketing, or Technology preferred.
• Experience in sales, business development, or customer engagement, ideally within fiber internet, enterprise connectivity, SaaS, or sales.
• Strong communication skills to build trust digitally and clearly present Quantum Fiber connectivity solutions to residential and business audiences.
• Self‑motivated, goal‑oriented, and resilient, with proven ability to achieve and exceed business development targets.
• Proficiency with CRM platforms and digital workflow tools to manage leads, track engagement, and streamline processes for accuracy and compliance.