As a member of the Q2C & Operations organization, you will:
Support business operations, transformation programs, and strategic initiatives that improve process efficiency and business outcomes for the Royalty and Payment Management function.
Collaborate with cross-functional stakeholders to analyze business requirements, identify opportunities, and implement innovative solutions.
Contribute to process improvement, automation, AI, and digital transformation projects that enhance operational effectiveness for the critical Royalty function.
Collect, analyze, and interpret data to generate insights, support decision making, and monitor business performance.
Assist in developing and maintaining operational documentation, process maps, reports, dashboards, and project deliverables.
Participate in project planning, execution, testing, and change management activities.
Identify risks, issues, and opportunities for continuous improvement while ensuring compliance with business controls and governance requirements.
Communicate effectively with stakeholders across functions, regions, and organizational levels.
Leverage technology, analytics, and emerging AI capabilities to simplify work, improve experiences, and create business value.
Contribute to a culture of innovation, collaboration, and continuous learning.
Numbers & Facts
Location
Armonk, NY
Industry
Computer/IT Services
Company Size
10,000 employees or more
Year Founded
1911
Website
http://www-03.ibm.com/employment/us/
About Company
At IBM, you don’t need a degree to shape the future. Just bring your skills—and your passion. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate.
Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let’s get to work.
Skills
Artificial Intelligence (AI)unmatched
Automationunmatched
Business Analysisunmatched
Business Operationsunmatched
Business Supportunmatched
Business Transformationunmatched
Change Managementunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Data Analysisunmatched
Decision Supportunmatched
Documentationunmatched
Identify Issuesunmatched
Maintain Complianceunmatched
Operational Supportunmatched
Operations Planningunmatched
Operations Processesunmatched
Performance Analysisunmatched
Process Improvementunmatched
Project Executionunmatched
Project Planningunmatched
Reporting Dashboardsunmatched
Requirements Managementunmatched
Risk Analysisunmatched
Royaltiesunmatched
Royalty Accountingunmatched
Strategic Planningunmatched
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