R&D Shipping Quality Coordinator

R&D Shipping Quality Coordinator

Job ID

288651

Posted

28-Jul-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Cambridge - Massachusetts - United States of America, Framingham - Massachusetts - United States of America, Waltham - Massachusetts - United States of America

As CBRE Mail Services Inventory & QC Specialist, you will assist with providing administrative support to a large team or department. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function, or individual contributor.

What You'll Do:

• Ensure that all packages shipped across the campus are compliant and up to DOT/IATA standards.
• Ensure all teams remain DOT/IATA compliant.
• Maintain proper records.
• Oversee inventory management, invoicing, supply ordering.
• Maintain a par level of supplies and order replenishment as necessary.
• Check daily and replenish, if necessary, all supplies.
• Facilitate communication across various group email inboxes.
• Receive and direct incoming emails to appropriate personnel.
• Coordinate services for outbound mail.
• Ensure we have adequate staffing across the campus.
• Yearly retrain/cross training of staff.
• Manage daily trackers across campus.
• Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
• Investigate and report deviations.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes under close supervision and guidance.
• Perform administrative dues specific to the department such as conducting research, updating databases, etc.
• Understand work routines and standards and apply skills and knowledge in a range of processes, procedures, and systems.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receive regular but moderate supervision and guidance.

What You'll Need:

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. - Strong organizational skills with a robust inquisitive mindset.
• General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.
• Excellent communication skills to exchange straightforward and complex information.
• Ability to follow basic work routines and standards in the application of work.
• Intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.

About CBRE:

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact! Our collaborative environment is built on our shared values - respect, integrity, service, and excellence - and we value the varied perspectives, backgrounds, and skills of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

Disclaimer:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training and experience. The compensation range is about $70,000 to $75,000 annual base salary plus 10% target bonus based on experience. The compensation offered to a successful candidate will depend on the candidate's skills, qualifications and experience.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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