We have an urgent requirement for an R&D Technical Manager Contact Center & AI Solutions with strong experience in Google CCAI, Conversational AI, and Cloud Native Architecture. Please share suitable profiles at the earliest.
Job Title: R&D Technical Manager Contact Center & AI Solutions Location: Onsite Experience: 12+ Years Preferred
Must-Have Skills
Google CCAI
Conversational AI
Contact Center Platforms
GCP
Java / Spring Boot
Cloud Native Architecture
Innovation & R&D
Key Responsibilities
Lead R&D initiatives focused on Contact Center and AI solutions.
Design and develop Conversational AI solutions using Google CCAI and GCP.
Provide technical leadership for cloud-native applications using Java and Spring Boot.
Explore and implement emerging AI technologies and innovative Contact Center solutions.
Collaborate with product, engineering, and business teams to develop new solutions.
Drive architecture, proof-of-concepts, technical innovation, and solution modernization
Numbers & Facts
Location
NULL, VA
Skills
Artificial Intelligence (AI)unmatched
Call Center Managementunmatched
Call Centersunmatched
Cloud Applicationsunmatched
Cloud Architectureunmatched
Contact Managementunmatched
Emerging Technologyunmatched
GCP (Good Clinical Practices)unmatched
Javaunmatched
Product Engineeringunmatched
Proof of Conceptunmatched
Research & Development (R&D)unmatched
Technical Leadershipunmatched
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