Racquet Shop Attendant

Racquet Shop AttendantReports To: Racquets Merchandise & Operations ManagerAbout Capital City Club BrookhavenCapital City Club Brookhaven is a premier private club located in the historic Brookhaven neighborhood of Atlanta. Our Club features an award-winning 18-hole golf course, exceptional dining venues, a large aquatic complex, and state-of-the-art racquet sports and fitness facilities. We are committed to delivering exceptional service and creating memorable experiences for our members and guests.We are currently seeking enthusiastic, professional, and service-oriented individuals to join our Racquets team. This position plays a key role in creating a welcoming, organized, and best-in-class experience for all members and guests utilizing our racquet facilities.Benefits Include:

•     Competitive hourly wageComplimentary employee meals
•     Career development opportunitiesSupportive and team-oriented work environmentPosition SummaryThe Racquet Shop Attendant is responsible for delivering outstanding customer service while maintaining a clean, organized, and welcoming Racquet Shop environment. This position serves as a primary point of contact for members and guests, assisting with court reservations, merchandise sales, program inquiries, and daily facility operations. The ideal candidate is personable, detail-oriented, and committed to providing a best-in-class member and guest experience.This position may be part-time or full-time and requires availability during evenings, weekends, and holidays.Essential Duties & Responsibilities
•     Provide exceptional customer service and create a welcoming, professional atmosphere for all members and guests.Deliver a best-in-class member and guest experience through positive interactions, responsiveness, and attention to detail.
•     Greet and acknowledge members and guests promptly upon arrival and departure.Assist members and guests with booking court reservations, program registrations, and racquet-related inquiries.
•     Answer incoming phone calls and respond to questions regarding court availability, lessons, programs, events, and facility operations.Process sales transactions for merchandise, apparel, and racquet shop products.
•     Maintain accurate records and assist with inventory, merchandising, and retail displays as needed.Maintain a clean, organized, and safe work environment throughout the Racquet Shop and surrounding areas.
•     Complete daily opening, closing, and cleaning responsibilities.Communicate effectively with members, guests, tennis professionals, and fellow team members.
•     Support special events, tournaments, and club activities as assigned.Perform other duties as assigned.Qualifications
•     Must be at least 18 years of age.Outstanding customer service and hospitality skills.
•     Strong interpersonal, communication, and organizational abilities.Proficiency in Microsoft Office Suite, including Excel, Word, Outlook.
•     Ability to work evenings, weekends, and holidays.CPR/AED certification (or willingness to obtain).
•     Ability to multitask and work efficiently in a fast-paced environment.Strong attention to detail and commitment to cleanliness and organization.
•     Interest in racquet sports, fitness, hospitality, or recreation is preferred.Ability to maintain a professional appearance and positive attitude at all times.CompensationCompensation is based on experience, with a starting rate of $15.00 per hour for the Attendant position.

  All job applicants at this company who have been offered employment will need to undergo testing for the presence of illegal drugs as a condition for employment.

  Powered by JazzHR