Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow.
Our systems are used in over 3,000 clinics worldwide, including in 29 of the top 30 Best Hospitals for Cancer (source: US News and World Report 2026 rankings).
The company is recognized as one of Britain’s fastest-growing private tech companies, as featured in the 2025 Sunday Times 100 Techlist. Vision RT is also a recipient of the 2026 King’s Award for Enterprise, our fifth in 10 years. It is the UK’s most prestigious accolade for business excellence.
With around 400+ employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world’s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup.
Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work.
This field-based position supports customers throughout Maryland, Washington DC, Maine and Ontario, Canada and requires up to 75% travel, along with occasional nationwide travel, to provide expert clinical applications support for Vision RT systems.
Working closely with clinical and hospital teams, you will develop and implement clinical protocols, deliver onsite and remote training, support product demonstrations, and provide responsive clinical support via phone and other communication channels. You will also help drive customer education through the creation of workflow documentation, user guides, and e-learning materials.
In addition, you will collaborate with Research & Development teams by providing customer feedback, contributing to product testing, and helping identify opportunities for continuous improvement.
To be successful in this role, you will bring strong radiotherapy clinical experience, excellent communication and customer service skills, proficiency with Microsoft Office applications, and the ability to thrive in a fast-paced, customer-focused environment
Candidates would ideally be based in Maryland
Key Responsibilities will include:
- Liaising closely with key customer sites to develop clinical protocols
- Attending exhibitions and providing product demonstrations/assisting sales at customer sites
- Providing clinical applications training to customers both on site and remotely, as well as creating and implementing support training information (workflows, user guides, e-learning courses)
- Providing phone support to customers and colleagues on the clinical operation of Vision RT systems
- Coordinating or leading customer and/or employee training classes. May also conduct group presentations at seminars, training programs and trade shows
- Liaising with R&D to provide product feedback and recommendations for improvement, and providing testing and feedback analysis to development staff
- Assisting in generating customer information bulletins (CIB) and tracking and delivery of those bulletins
Essential Skills & Experience:
- Associate degree or equivalent (bachelor's degree preferred)
- 3+ years minimum experience in Clinical radiotherapy environment
- Proficient in Microsoft Office products
- Excellent communications skills
- Excellent customer service skills
- Experienced working in a fast paced commercial or clinical environment
- Must have a valid driver's license and passport is required as 90-100% of this role involves travel both domestic and international
- AlignRT/OSMS experience
Desirable Skills & Experience:
- A strong team-player
- Self-motivated and result orientated
$100,000 - $120,000 a year
The pay range for this position is expected to be between $ 100,000 and $120,000 per year; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, abilities and geographic location. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Vision RT is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.