Radio IT Technician (Jr.)

Job DescriptionInsight Global is seeking a team of IT Radio Technicians to support mission‑critical communications for government and public safety clients in Washington, DC. This fully onsite role is ideal for a detail‑oriented professional with hands‑on experience in radio programming, RF concepts, telecommunications, and basic networking. Key responsibilities include programming radios, preparing kits for shipment, managing inventory, and supporting equipment audits and logistics. Daily tasks involve data entry, barcode scanning, and handling subscriber equipment. The technician will serve as the main contact for multiple customer sites, provide backup support to other technologists, and must be able to follow instructions and work independently after training.Day to DayProgram mobile and portable radios, as well as supporting infrastructureOrganize and prepare radio kits for shipment to customer sitesEnter and update data in Excel spreadsheets and Word forms, including barcode scanning for inventory trackingLoad and unload equipment pallets as part of shipping and receiving operationsPick and pack radio system components and kits according to customer specificationsAssist with inventory counts and maintain accurate records of subscriber equipmentSupport the receiving, handling, and dispatching of subscriber goods entering or leaving the facilityProvide Level 1 PC desktop support and basic system administrationTrack and report on non‑IT requests using dashboards and data visualization tools to drive visibility and efficiency across logistics workflows and SOPsCompensation$33/hr to $42/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and RequirementsAssociate's degree, technical certificate, or equivalent military training2+ years of relevant military or IT experienceHands‑on experience in RF, telecommunications, and computer networkingAbility to program mobile/portable radios, routers, switches, and desktop PCsKnowledge of computer hardware, applications, and troubleshooting for assigned technologiesFamiliarity with basic electronic test equipment (DVM, oscilloscope, wattmeter)Understanding of communication concepts at System Admin Level 1 or higherProficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and ability to update information in spreadsheets and proprietary systemsExperience in documenting technical workflows or proceduresEligibility to obtain DHS Public Trust clearance and pass financial/criminal background checksActive Secret Clearance, or DHS Public TrustExperience with Power BI for data visualization, reporting, and dashboard creationExperience with Motorola radio ASTERO product lineAbility to provide PC help desk supportExperience in a Project Coordination, Process Documentation, or Logistics tracking role, preferably within a technical environmentPrevious experience in a role focused on creating or managing Standard Operating Procedures (SOPs) or process flowchartsFamiliarity with collaborative cloud storage platforms, specifically OneDrive and SharePoint, for document management and version controlProgramming skillsExperience with test equipmentWorking networking experience of basic concepts and protocols#J-18808-Ljbffr