Under indirect supervision, operates radiographic equipment using imaging modalities. Performs general diagnostic radiology procedures in compliance with department protocols, including fluoroscopy, orthopedics, tomography, C-arms, surgery, and portables. Evaluates radiographs for technical quality. Exercises professional judgment in the performance of procedures. Applies principles of radiation protection and provides patient care essential to radiographic procedures. Recognizes patient conditions requiring immediate action and initiates life support measures.
Essential Responsibilities:
Customer Service - Is responsive to the needs of others by maintaining a professional behavior toward members and coworkers and creating a positive image for the department, as demonstrated by:
A willingness to take the initiative to resolve member issues.
Handling a high number of member contacts.
Dealing with customer complaints in a positive way.
Providing compassionate service.
Treating coworkers with respect and appreciation.
Fostering teamwork and thinking positively.
Identifies the impact of cultural diversity and lifestyle choices on patient condition and makes accommodations for such differences.
Demonstrates competence in the operation of radiographic equipment, both mobile and stationary in various patient care settings.
Consistently selects correct technical factors relative to the requirements of the study and the patients age and body habitus.
Consistently selects other equipment settings/parameters (e.g. locks on equipment and tables, tube placement, control panel settings, etc.) appropriately.
Demonstrates competence in the positioning of patients for radiographic imaging.
Routinely positions patients accurately relative to the requirements of the study as stated in the department protocols.
Utilizes various immobilizing devices such as sponges and sandbags whenever necessary to obtain acceptable radiographs and/or electronic images.
Always takes special care in handling/positioning patients with critical injuries or trauma to avoid further injury.
Age Specific Criteria:
Demonstrates an understanding of the cognitive, physical, emotional and chronological maturation process in delivery of services to patients of the age group served.
Able to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his or her age specific needs and to provide the care needed in accordance with department policy. (Neonatal. Pediatric, Adolescent. Adult, Geriatric).
Adjusts technical factors relative to the requirements of the study and the physical maturation of the patient.
Modifies patient positioning techniques relative to the patients physical and cognitive abilities.
Always takes special care in handling, positioning and/or restraining infants and geriatric patients to avoid injury or excessive radiation exposure.
Never leaves infant, pediatric or disoriented geriatric patient unattended. 0%
Exercises Good Clinical Judgment:
Consults with the radiologist or other clinician for purposes of clarifying orders.
Selects alternate or additional view appropriately relative to the patients condition.
Does not attempt to perform an exam in any case in which it cannot be performed safely and/or properly.
Documents clinical activities in a timely, comprehensive, and accurate manner.
Completes and initials the standard consultation form and the Radiology Processing Record accurately and immediately following each procedure.
Communication:
Demonstrates good communication skills.
Communicates verbally in a clear and concise manner.
Communicates verbal instruction to member in a manner that is conducive to understanding and compliance.
Demonstrates courteous and appropriate telephone skills.
Speaks English in the presence of patients, except as required to interpret for non-English-speaking patients.
Communicates in writing accurately, completely and legibly, and routes such communication appropriately and in a timely manner.
Professional Maturity:
Demonstrates professional maturity in all interactions with patients and staff.
Strives to maintain good working relationships and rapport with patients, other members of the department and the health care team.
Is flexible and cooperative about schedule changes made to maximize productivity and efficiency.
Responds appropriately to constructive criticism from supervisors and peers.
Functions independently within the defined scope of position.
Productivity:
Meets productivity norms achieved by peers within the department.
Equipment, Supplies, and Work Area:
Maintains equipment, supplies and work area in accordance with department guidelines.
Keeps equipment and work area clean at all times.
Routinely handles equipment with care to avoid damage.
Reports equipment malfunctions to supervisory staff promptly.
Organizational Rules, Policies, and Procedures:
Observes all organizational, regional, medical service area and Diagnostic Imaging Department policies and procedures.
Is compliant with organizational, regional and medical service area policies and procedures.
Observes Regional Radiation Safety Standards and Department Safety Policies.
Quality of Service:
Maintains standards or professional behavior established to enhance quality of service.
Greets members promptly and courteously with eye contact and a pleasant expression and tone of voice.
Informs members of reason for any delays or anticipated delays in their care.
Treats patients in accordance with the Patients Bill of Rights.
Conducts only work related conversations when members are waiting for service.
Assume other activities and responsibilities from time to time as directed.
Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
Numbers & Facts
Location
San Diego, CA
Industry
Healthcare Services
Company Size
10,000 employees or more
Year Founded
1945
Website
http://www.kp.org/careers
About Company
At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research.
Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach.
Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.
Skills
Catheterizationunmatched
Clinical Study Publicationsunmatched
Communication Skillsunmatched
Consultingunmatched
Customer Support/Serviceunmatched
Data Analysisunmatched
Diagnostic Radiologyunmatched
Diversityunmatched
English Languageunmatched
Equipment Maintenance/Repairunmatched
Equipment Selectionunmatched
Federal Laws and Regulationsunmatched
Fluoroscopyunmatched
Geriatricsunmatched
Healthcareunmatched
Magnetic Resonance Imaging (MRI)unmatched
Medical Billingunmatched
Medical Imagingunmatched
Medical Treatmentunmatched
Neonatologyunmatched
On Callunmatched
Orthopedicsunmatched
Patient Careunmatched
Pediatricsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Productivity Managementunmatched
QoS (Quality of Service)unmatched
Radiation Safetyunmatched
Radiographyunmatched
Radiologyunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Safety Standardsunmatched
Service Deliveryunmatched
State Laws and Regulationsunmatched
Storage Area Network (SAN)unmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
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