At NorthBay Health, the Radiologic Tech I Urgent Care, works under the supervision of the Urgent Care Supervisor or Area Manager with oversight by the Solano Diagnostics Imaging Leadership. Performs general radiographic studies to established QA criteria. Produces radiographs and organizes images, completes required paperwork and charges. Responsible for patient safety and well-being during examinations. Assists and instructs patients during examinations. Assists with clerical and other duties as assigned. Reports all equipment malfunctions. Cleans and inspects equipment prior to use. During times that radiologic studies are not being specifically performed, moves to staffing as a Patient Services Representative for all duties until which time another study presents. Performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions
PRIMARY JOB DUTIES
Performs radiographic examinations in accordance to established protocols.
Assists and instructs patients prior and during examinations.
Responsible for evaluating each study to ensure it meets required quality standards.
Responsible for patient safety and well-being during examinations.
Responsible for inspecting and cleaning equipment prior to use.
Reports to supervisor equipment failures and/or malfunctions.
Reports all patient complaints, discrepancies and drug reactions according to QA policies.
Responsible for producing images, burning CD and occasional film printing, organizing paperwork and completing requisition data.
Seeks out during down time, work in other areas of department throughout the day, such as: front desk duties, rooming patients, or assisting with other duties as needed, etc.
Registration and Charge Entry
Gathers, updates and verifies a comprehensive package of registration and insurance/payer information and ensures accurate entry into the EMR.
Provides information to patients regarding the selection process of a care provider, assists in determining insurance eligibility, co-payments, share of costs and other financial responsibilities for services rendered. Obtains signatures on required forms.
Verifies and documents eligibility for all payers at the time of service.
Reviews benefit plan/s with patient to determine specific allowances and/or restrictions based on services requested.
Researches and answers inquiries related to claims, eligibility and referrals.
Collects co-payments, deposits and fees, reconciling all payments at the end of their shift.
Ensures the accuracy of demographic and insurance information in accordance with the policies, procedures and service expectations of each department.
Other duties as assigned.
Interpersonal Skills and Values
Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.
Why NorthBay Health
NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.
We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.
We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.
NorthBay Health Benefits Options
NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.
Compensation Structure
NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1-5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.
Remote Work Disclosure
NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.
Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.
Notice to Recruitment Agencies
NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.
More Information
Visit NorthBay Health Careers for recruitment FAQs and additional information.
REQUIRED:
Graduate of an AMA approved radiology course.
New graduate eligible but prefer one year of experience in general radiology.
Basic clerical and computer experience.