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Radiological Technologist

Covelo Direct (a Division of ZOE Holding)

Skokie, IL

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JOB DETAILS
SKILLS
Analysis Skills, Budget Management, Coaching, Communication Skills, Corporate Policies, Cross-Functional, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Data Analysis, Employee Retention, Expense Tracking, Finance, Healthcare, Leadership, Maintain Compliance, Microsoft Office, Multitasking, Negotiation Skills, Onboarding, Operational Improvement, Operations, Operations Management, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Problem Solving Skills, Process Improvement, Profit & Loss, Project Tracking, Quality Control, Quality of Care, Regulations, Resource Management, Sales Management, Service Delivery, Set Goals, Staff Development, Team Building, Team Lead/Manager, Team Player, Territory Management, Vehicle Driving, Vehicle Fleets
LOCATION
Skokie, IL
POSTED
30+ days ago

Director of Operations

The Director of Operations plays a key leadership role in overseeing daily operations, managing teams, and ensuring organizational standards are met across multiple locations. This role is ideal for experienced operations leaders who thrive in a fast-paced healthcare environment and want to make an impact on workflow efficiency, staff development, and overall quality of care.

What You’ll Do
  • Define, implement, and improve operational protocols and workflows.
  • Partner with department managers to ensure smooth daily operations.
  • Act as a liaison between staff, managers, and executive leadership.
  • Oversee hiring, onboarding, training, and performance evaluations in collaboration with HR.
  • Set staff retention goals and monitor progress with territory managers.
  • Approve work schedules, paid time off, and payroll submissions.
  • Ensure compliance with company policies and healthcare regulations.
  • Provide guidance to staff and managers in resolving operational or client-related issues.
  • Partner with finance to review budgets, monitor expenses, and track productivity.
  • Manage resources including staff allocation, equipment, and fleet.
  • Support client service functions, including dispatch, order intake, and quality control.
  • Review productivity standards, develop improvement plans, and coach employees for success.
  • Address customer service concerns and support client retention initiatives.
  • Collaborate with account executives and leadership on service quality and turnaround times.

What You’ll Need
  • Bachelor’s degree required; Master’s degree in healthcare operations preferred.
  • 10+ years of experience in operations with 5+ years in management.
  • Background in healthcare operations strongly preferred.
  • Strong leadership, organizational, and communication skills.
  • Knowledge of industry regulations, performance metrics, and CRM systems.
  • Proficiency with Microsoft Office and data analysis tools.
  • Proven ability to drive productivity, profitability, and team development.
  • Strong analytical, negotiation, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced, cross-functional environment.

Why Apply
  • Lead operations across a growing healthcare organization.
  • Opportunity to influence process improvements and staff development.
  • Collaborative environment with executive leadership support.
  • Meaningful role ensuring compliance, efficiency, and high-quality service delivery.

How to Apply
Click the Apply button to submit your application and take the next step in advancing your career in healthcare operations leadership.

*This pay range represents Covelo Direct's good faith minimum and maximum range for this role at the time of posting. Actual compensation offered will be dependent on a variety of factors, including, but not limited to, the candidate's experience, qualifications, and location. 

We consider qualified applicants with criminal histories, consistent with the California Fair Chance Act and applicable local ordinances. Covelo Direct is an Equal Employment Opportunity Employer. 

 

About the Company

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Covelo Direct (a Division of ZOE Holding)

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