Radiology Associate - Radiation Oncology

Join a team where your contribution truly matters. As a Radiology Associate within Radiation Oncology, you will play a key role in supporting both patients and clinicians in a fast-paced, high-acuity environment where compassion, teamwork, and efficiency come together to deliver exceptional care.

This position is based onsite at our Radiation Oncology clinic at UPMC Shadyside and follows a Monday through Friday daylight schedule with flexible hours. No evenings, weekends, or holidays are required, supporting a strong work-life balance.

In this position, you'll serve as a vital connection point for patients throughout their treatment journey. You'll help keep operations running seamlessly by answering phones and assisting with patient scheduling and coordination. Your attention to detail and organization will directly impact both patient experience and team success. You'll also work closely with radiation therapists, assisting with patient setup under direct supervision and helping maintain a smooth, efficient workflow across the treatment area.

This is an ideal opportunity for someone who thrives in a high-volume environment, enjoys working as part of a collaborative team, and is passionate about delivering patient-centered care.

We're looking for individuals who bring professionalism, empathy, and strong communication skills to every interaction. You'll be expected to uphold the highest standards of confidentiality, demonstrate integrity and respect, and represent UPMC's commitment to excellence in every aspect of your work.

If you're looking for a meaningful role where you can make a difference each day while growing your career in healthcare, we'd love to have you join our team.

Responsibilities:

• Maintain professional, pleasant, and effective communication with patients, families, physicians, and staff both internally and externally.
• Exhibit integrity, courtesy, and respect for patients and team members in all interactions
• Present self in a positive manner consistent with UPMC standards of professionalism and patient-centered care
• Maintain strict confidentiality of patient and departmental information in accordance with HIPAA and UPMC policies
• Receive and escort patients to and from treatment areas
• Assist with patient preparation for radiation therapy treatments (gowns, positioning readiness, comfort measures
• Support radiation therapists with patient setup on the treatment table under direct supervision
• Provide basic patient instructions and reassurance to enhance patient experience
• Answer telephones and appropriately triage calls
• Assist with scheduling, rescheduling, and coordinating patient appointments as needed
• Support front desk and clinical staff with daily scheduling adjustments and add-ons
• Communicate appointment details and preparation instructions to patients
• Prepare treatment rooms between patients, including cleaning and resetting equipment
• Assist with immobilization devices and setup preparation
• Support efficient patient flow and turnover on treatment machines
• Ensure patients are ready for treatment by verifying required documentation, labs, and consents per established workflows
• Assist with documentation processes as needed within departmental guidelines
• Support coordination between therapists, nursing, and administrative staff
• Employ cost-conscious practices in the use of supplies and resources
• Perform other duties as assigned
• High school graduate or GED.
• Courses in typing and office procedures preferred.
• One (1 to two (2 years experience preferred.
• Patient care experience is preferred.
• Must possess good oral and written skills, must be able to communicate with hospital contacts both on the telephone and directly, and effectively communicate with all age groups, populations, and individuals within the hopsital.
• Must become familiar with the hospital computer system.
• Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran