Radiology Service Representative

Beloit Health System is looking to add a Radiology Service Representative to our Team!Shift: 1stSchedule: 7:30 am -5:30 pm Hours per week: 24 or 32Benefits Status: EligibleDepartment: Imaging Administration The Radiology Service Representative performs various clerical functions to support patient care in all modalities of the Imaging DepartmentAccurately records pertinent information when scheduling appointments and taking messages.Handles and screens phone calls, receives faxes and facilitates communication with staff and Radiologists.Directs patients to the correct waiting area.Completes all patient forms thoroughly and accurately. Obtains all necessary signatures on forms.Refers patient questions regarding insurance, billing, patient accounts, payments, and record transfer to the proper department.Verifies prior authorization before scheduling any advanced medical imaging exams.Demonstrates the ability to navigate and perform functions accurately and efficiently with the computer software applicable to the Medical Imaging Department and its modalities.Help family members with any questions regarding family member having a procedure Direct them to different areas Of the hospital.Schedule's appointments according to the Medical Imaging Department's guidelines and uses all options in an accommodating manner.Participates in opening and closing responsibilities and works Saturdays as needed on a rotational basis.Interacts in a positive, responsible, and cooperative manner with patients, families, physicians, coworkers, managers, and director.Receives messages through via various media and handles appropriatelyCompletes and helps with record transfer requests accurately and/or coordinates record transfer personnel with patients as necessary.Ensures security of PHI. Maintains confidentiality of all patient and employee information and records, Beloit Health System financial information and business practices Handles problems independently and with sound judgement.Troubleshoots and/or problem-solves issues.Importing CD's and modifying demographic information to match RISScan documents into PACSActivate orders for outpatient services in the Medical Imaging areaJOB REQUIREMENTSHigh school graduate or equivalent requiredBasic computer skills including keyboardingExcellent organizational, verbal communication, and interpersonal relation skills to be utilized with coworkers, patients, and the public Ability to prioritize and multitask workAbility to work in a fast-paced environment while keeping information private and confidentialAbility to learn various prep information and exam compatibility.Reporting Relationship: Medical Imaging PACS Analyst, Medical Imaging Clinical Manager and Department DirectorApply to join our team today!.

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