Radiology Tech Aide

Location/Department:  Hospital - Radiology

24/pp

Job Summary:

Supports the department by preparing exam areas, equipment, & materials. Assists with patient care under the direction of a licensed technologist. Provides clerical & office support as well as maintains inventory/supplies. Primarily responsible for patient transportation within the hospital.

Supervisory Responsibilities:  None

Duties/Responsibilities:

• Protects visual & other access to patient specific & other confidential information from public view-including computer screens.
• Removes &/or shreds patient specific or other confidential information as per policy.
• Passwords are never disclosed & computers are locked when not in use.
• Reports sentinel events or adverse drug reactions or incidents as warranted.
• Uses only approved abbreviations.
• Understands patient safety goals & actions taken.
• Reports to manager potential infectious diseases that may/may not compromise patient or team member health. Washes hands when soiled or contaminated.
• Uses 2 patient identifiers before giving treatments, illustrates process.
• Demonstrates awareness of patient rights.
• Uses respect & dignity when dealing with death & dying.
• Assist patients to & from the department.
• Assist with exams when needed under the direction of the technologist.
• Assist with setting up or removing equipment modalities.
• Assist with patient transfers or positioning as needed utilizing proper body mechanics.
• Assist with preparing patient for exams by the technologist.
• Prep room or treatment area for next patient.
• Keep area clean & safe for patients & staff.
• Assists all modalities with patient care as requested.
• Determines call direction in an accurate, efficient & friendly manner.
• Takes accurate messages & delivers in a timely manner.
• Orchestrates effective communication over multiple phone lines for both incoming & outgoing calls.
• Retrieves/handles voicemail messages as appropriate in a timely manner.
• Protects patient information in compliance with HIPAA regulations.
• Check patient charges for accuracy.
• Utilize proper infection control practices to prevent the spread of communicable diseases. Such practices include proper hand washing, proper disposal of tissue, disinfecting equipment as needed, & cleansing of phone & other equipment with antiseptic cleanser as needed.
• Cleans equipment after patient use & according to policy.
• Maintains cleanliness of department as required.
• Cleans exam rooms in a safe & efficient manner.
• Takes inventory, orders & stocks department with linens & supplies.
• Participates in departmental improvement projects as appropriate.
• Actively participates in departmental meetings.
• Stocks rooms with appropriate supplies as requested.
• Takes responsibility for ordering & maintaining supplies & equipment as requested (patient supplies, clinical items.

Required Skills/Abilities:

• Strong customer service skills, communicates well with others.
• Able to problem solve & multi-task.
• Demonstrates flexibility in switching job tasks from clerical to patient support.
• Basic knowledge of setting up imaging modalities.
• Prior medical/insurance experience preferred.
• Able to operate computer & hospital equipment.

Education and Experience:

• High school diploma or equivalent.
• Minimum 1 year relevant work experience.

Physical Requirements:

• Frequent walking, standing, pushing, pulling, stooping, kneeling, reaching, talking, & use of hands
• Able to frequently lift over 50 lbs