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Rally Product Support

Axelon

Montreal, QC

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JOB DETAILS
SALARY
$77.93 Per Hour
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Artificial Intelligence (AI), Atlassian JIRA, Automation, Data Formats, Debugging Skills, DevOps, Identify Issues, Information Technology & Information Systems, JSON, Multitasking, Onboarding, Problem Solving Skills, Product Support, Project Portfolio Management (PPM), REST (Representational State Transfer), Reporting Skills, Scripting (Scripting Languages), ServiceNow, Software Development Lifecycle (SDLC), Team Player, Vehicle Fleets
LOCATION
Montreal, QC
POSTED
2 days ago

Summary:

  • Location: Montreal
  • Work Mode: Hybrid (Day 1 onboarding onsite / in office presence 3x week)

Responsibilities:

  • Automate and configure workflows and data synchronization jobs between Rally and Jira.
  • Develop scripts to extract data across various IT systems (PPM, ServiceNow) and generate reports as needed.
  • Ensure uptime of IT systems including performance, reliability, and scalability of the Rally product.
  • Troubleshoot and debug issues related to integration between Rally and Jira.
  • Collaborate with teams and stakeholders to onboard business squads/Fleets to Rally.

Requirements:

  • Strong understanding of RESTful APIs and how to interact with them programmatically.
  • Experience with API integration between any IT systems where APIs are available.
  • Experience in working with JSON and other data formats for API communication.
  • Strong problem-solving and debugging skills.
  • Ability to work independently and manage multiple tasks efficiently.
  • Experience with Rally, Jira, and Connectall for data synchronization and workflow automation.
  • Knowledge of Agile methodologies and working with Agile teams in Atlassian JIRA.

Preferred Skills:

  • Knowledge of SDLC and DevOps.
  • Knowledge of AI (Anthropic Claude and OpenAI).

About the Company

A

Axelon

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