Do you have outstanding customer service skills with a high level of attention to detail and organization and thrive in a fast-paced team environment? We have an exciting opportunity for a Part Time Seasonal Ranger on our Guest Relations team at one of the top science centers in the country with 84 acres of indoor and outdoor exhibit space that includes homes for butterflies, bears, wolves and lemurs --right here in Durham. This is a one-of-a-kind opportunity to work in a fun-filled Museum environment, perfect for retirees and those looking to work weekends.
A successful candidate has a keen interest in working with the public, works quickly, efficiently, and enthusiastically in a high-volume environment, and demonstrates flexibility for optimal learning and team support. The seasonal position lasts for six months, with the potential to be moved to permanent.
Responsibilities:
• Facilitate positive experiences for guests in the Museum's outdoor and indoor exhibit environments • Interact with guests and share information regarding exhibits and native wildlife • Provide guests with accurate information concerning prices, programs, directions, and other questions • Monitor the Museum's exhibit areas on a regular basis and handle guest concerns and emergencies • Perform regular checks to ensure a clean, welcoming, friendly environment for guests in all areas • Greet and address groups and assist in the unloading of buses on site and off site • Assist with parking control for special events and high-traffic days as needed • Be available to assist with other guest relations needs, including support during emergencies • Be collaborative by assisting across the team with training, shift flexibility and guest support • Other job-related duties as assigned
Requirements:
At least one year of customer service experience Keen observation skills and desire to be proactive about guest needs and experience Strong interest in engaging children and adults of all ages through curiosity, discovery, inquiry-based, and social learning Willing and able to support the Museums mission to spark curiosity and respect for nature and science Enthusiastic and engaging attitude Ability to respond appropriately to emergencies with provided training Able to work a flexible schedule including weekends and occasional evenings, must have ability to arrive to work on time and follow a schedule Able to work outside in changing weather conditions Physically able to be on one's feet for a up to 8 hours and walk distances of up to five miles on variable terrain Able to lift up to 30 lbs Valid US Driver's license Availability to work weekends