Support Billing Accuracy and Revenue Operations
HIAAH is seeking a detail-oriented Medical Billing & Insurance Coordinator to support billing operations across a growing mental health practice.
This role is responsible for ensuring visits are accurately translated into billable claims, supporting both claim success and patient billing.
What You’ll Do
- Create accurate charge slips using provider documentation
- Perform detailed insurance eligibility verification
- Identify potential claim issues before submission
- Manage patient balances and conduct billing-related outreach
- Respond to patient billing inquiries professionally
- Coordinate with Revenue Operations to resolve billing issues
- Support front-end staff in ensuring clean, billable data
What Makes This Role Important
Accurate charge entry and insurance verification directly impact claim approvals, reduce denials, and improve revenue performance.
What We’re Looking For
- Experience in medical billing, insurance, or healthcare admin
- Understanding of claims, copays, deductibles, and patient balances
- Strong attention to detail and organization
- Professional communication skills
Schedule & Compensation
- Part-Time
- 10-25 hours per week
- $20–$27/hour (based on experience)
About
Here at HIAAH, we emphasize compassion, empathy, and kindness toward our clients. We are committed to creating a secure and nurturing environment where they feel comfortable and supported as they work toward healing and recovery.
The Vision
Our vision is to be the leading provider of mental healthcare services in our community, recognized for our commitment to excellence in care, innovation in treatment, and advocacy for mental health awareness. We envision a future where mental health is treated equally as physical health and individuals have access to comprehensive, compassionate care that addresses their unique needs and challenges. We strive to create a culture of healing and hope where our clients can achieve their full potential and lead fulfilling lives
Our Values
At our core, we prioritize both personal and professional development and aim to foster a culture of learning, innovation, and ongoing improvement across all areas of our work. The values we hold dear have a significant impact on our achievements and, more importantly, on the mental well-being of those we serve.
Compassion
We approach our clients with empathy, understanding, and kindness, and strive to create a safe and supportive environment for them to heal.
Excellence
We are committed to providing the highest quality of care through evidence-based practices and the latest research, and are dedicated to ongoing education and professional development.
Collaboration
We believe in working together with our clients, their families, and other healthcare professionals to ensure the best possible outcomes for our clients.
Respect
We treat everyone with dignity, respect, and cultural sensitivity, and value the unique strengths and perspectives of each individual.
Integrity
We are honest, ethical, and transparent in all of our interactions, and are committed to upholding the highest standards of professionalism.
Advocacy
We advocate for the rights and needs of our clients and strive to raise awareness about mental health issues and reduce stigma in our community.