Re-Entry Coordinator

OVERVIEW:

The purpose of the Re-Entry Coordinator is to re-enroll and advise students who have previously dropped from the campus. The Reentry Coordinator follows standardized university admission guidelines and procedures for reentry.

BUSINESS CONTRIBUTION: Re-Entry Coordinators work closely with the Financial Aid department, Academic department, and the Business Department to identify obstacles that are hindering the student from re-enrolling; an action plan is developed and instituted to assure a smooth transition back to school.

Re-Entry Coordinators accomplish this through:

• Utilizing drop reports to target the specific population of drop and drop/reentry students
• Works closely with Academic, Financial Aid, and Business Departments to identify obstacles that hinder students from re-enrolling
• Ensure re-entry students have taken all the necessary steps to re-enroll
• Provides re-entry students an additional resource to assist in finalizing their degrees

ESSENTIAL FUNCTIONS:

Targets the specific population of drop and drop/reentry students:

• Attends weekly retention meetings with the Academic department to identify Academic
• Reviews drop list to identify obstacles and develop an action plan to assure students smooth transition back to school.
• Makes recommendations at retention meetings to assist with student satisfaction and

Pursues drop/reentry student:

• Utilizes drop reports to target the specific population of drop and drop/reentry
• Make outbound calls / e-mails to drop students.
• Conduct phone interview to:
  • Indentify student's reason for dropping and get student to come in and re- enroll to finalize
  • Set appointments
• Conduct in-person interviews (phone interviews for e-campus)
• Initiate student re-enrollment process
• Ensure student meets with Bursar to pay reentry fees
• Arrange financial aid overview with Financial Aid Department

Following-up with drop / re-entry student:

• Follow-up with re-entry student on: questions, reenrollment, financial aid documentation, registration, books, and class start.
• Perform administrative functions including documentation for students' permanent records, completing and/or assisting students in completing required forms, and assist students with the re-enrollment process.
• Ensure readiness for class
• Closely monitors students' progress during their first week of class.

PHYSICAL DEMANDS:

The employee may occasionally lift and/or move up to 25 pounds. The employee may be required to stand or sit for long periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Professional office setting; controlled indoor climate; noise level in the work environment is usually moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LOCATION:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Job Specification

Re-entry Coordinator

Knowledge, Skills, and Experience:

The purpose of the Re-Entry Coordinator is to re-enroll and advise students who have previously dropped from the campus following standardized university admission guidelines and procedures. Thus, Reentry Coordinators engage in a heavy degree of interaction with students as they are the primary contact during their reenrollment process. The role requires a consultative approach. In order to successfully engage re- entry students and their objectives to finalize their degree, Reentry Coordinators should have experience in client services, career counseling, and or consultative advising.

Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Reentry Coordinators.

-Knowledge:

• Building client/customer rapport
• Business planning – how to organize prospect data, develop and follow an approach, and organize time

-Skills:

• Objective setting – set reasonable, yet high targets, and create a plan for attaining those
• Interviewing – discuss and build mutual agreement on the value of education and the importance of finalizing their

-Experience: Experience in consultative/customer service and relationship building are critical components to success as a Reentry Coordinators. Although not exhaustive, work experience in the following areas is highly valued:

• Career Counseling
• Business Consulting
• Client/Customer Service

Education, Experience, and Training:

At Southeastern College, Reentry Coordinators work with students to understand the value of higher education and the doors that a degree can open. They also work to ensure a smooth reenrollment process and students' success at Southeastern College. All Re-enty Coordinators should hold a minimum of a bachelor's degree.

Location:

This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

BENEFITS

• 401(k)
• 401(k) matching
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid time off