Job Summary
The DispatcherOrder Taker position is responsible for receiving, assigning, scheduling, and communicating work orders to ready-mix drivers to ensure that operations and projects are completed in a timely manner. This position will work with the dispatching systems to maximize production, delivery efficiency, and service.
Responsibilities include but are not limited to the following:
• Receive, record, and dispatch orders to approved customers. • Operate the Command Data System and perform direct data entry with absolute accuracy. • Verify specification compliance of all dispatched orders. • Closely monitor cycle times, weather demand graphs, production, and delivery status, scheduled will calls, and related data, and adjust assignments to ensure production and delivery efficiency. • Communicate professionally and clearly with drivers, production supervisors, and clients to maximize service and production and delivery efficiency. • Assist with assigning orders to plants and scheduling production to maximize delivery efficiency. • Complete dispatching and delivery documentation and reports. Forward all orders and sales information as required. • Coordinate delivery-drivers activities and trucking assignments in cooperation with the Production Manager and Production Specialist.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The Requirements
The requirements listed below are representative of the knowledge, skills, and/or ability required to complete the job responsibilities satisfactorily.
• Answer routine questions from customers concerning delivery credit, invoicing, and accounts balances. • Other duties as may be assigned. • Regular and predictable attendance at assigned times is required.
Knowledge, Skills, and Abilities
Types and extent of knowledge, skills, or abilities an incumbent must possess to complete the job responsibilities satisfactorily.
• Ability to understand and follow verbal and written instructions. • Strong computer skills and proficiency with Microsoft products (Excel, Word, Power Point, Outlook). • Ability to understand, interpret, and use construction specifications and concrete mix designs. • General knowledge of the properties, characteristics, and performance of concrete mixes, its components, additives, and raw materials. • Ability to read, write, and accurately perform basic mathematical functions, including adding, subtracting, multiplication, and division. • Ability to analyze issues independently. • Ability to perform under deadline pressure. • Ability to effectively communicate verbally and in writing. • Strong analytical and problem-solving skills. • Must possess knowledge of Company policies and procedures, including safety. • Must consistently produce and efficient, accurate work product.
Minimum Qualifications
Must be at least 18 years in age or older. Must have a current and valid drivers license. Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times. Must pass post-offer employment drug testing, medical exams, and physical abilities testing. Must be willing to work in a team environment and assist co-workers and/or supervisors with other duties as required. Must be willing to travel and work away from home when required. Must be willing to work nights and weekends when necessary. Individuals are required to wear personal protective equipment (PPE) in designated operations and production areas as stated by OSHA and/or MSHA.
How to Apply
To be considered for this position, candidates must complete and submit an employment application at www.kniferiver.net. If unable to apply online, mail completed application to 5450 W. Gowen Road, Boise, ID 83709.
Knife River is an Equal Opportunity Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status, or any other protected category under applicable state/federal law. Subject to pre-employment drug testing and background check.
Veterans
Put your Skills to Work with Us
At Knife River, we are committed to helping our military transition to civilian life. We are constantly looking to add veterans to our workforce and want to make the transition as smooth as possible. There are many jobs within the military that are transferable to our Ready-Mix dispatcher position.
Air Force
• Pavements and Construction Equipment Helper • Pavements and Construction Equipment Apprentice • Pavements and Construction Equipment Journeyman • Pavements and Construction Equipment Craftsman
Army
• M48 • M60 Tank Driver • Armor Reconnaissance Vehicle Driver • XM1 Tank Driver • Turbine Engine Driven Generator Repairer
Marines
• Engineer Equipment Operator